stuck in crystal cavern after umbrella cape

[mml]

hey guys,
i'm stuck in the crystal cavern. i just got the umbrella cape and have to get to Akumos cave. From what i saw in walkthroughs is that I should be able to make a snowball and thus press the swith to open the door. But in my case the drop-door above the switch is still closed so no snow is falling and i can't make a snowball. what did i forget?

Greets
Felix

[Callum Rowley]

We're currently looking into this issue for you. I'll provide you with an update once I know more.

[statto]

Do you have to go to Akumo's cave via Crystal Cavern? I haven't played for a while, but can't you get back via Mountain Pass instead?

[Callum Rowley]

Hi mml,

I've sent you a private message regarding this.

Many thanks!