Tentpole “NEW(!)” features can reinvigorate interest but people leave the game altogether (and often never come back or don’t return for years) because of bugs.
It’s especially bad for new players because Elite is inherently confusing and frustrating with the learning curve and some of the counterintuitive play systems it has. When basic things are broken, and remain unfixed for a long long long time, it erodes the authority of the game designer. Everyone has to second guess why something is happening or failing to happen, and you play in perpetual troubleshoot mode.
There’s no clarity on why things aren’t working, oftentimes not even an Acknowledgement of the problem by FDEV that you can look up online, and the fantasy of being a spaceship pilot dies.
I enjoy Elite but I cannot recommend it to anyone because of this ongoing issue of poorly addressed bugs and outright gaslighting around some longstanding issues, both from the devs and the community. Most everyone I’ve ever played with has dropped the game for this reason and if I encouraged anyone to play the game it would actually reflect poorly on me unless I massively caveated my recommendation.
This is not a problem with any other video game I have ever cared to engage with for pretty much my entire life as near as I can remember.
Colonia is broken because of PP2.0 bugs which are not acknowledged by Frontier for months now, and yet extensively documented. A fix would be easy. Yes easy. Very easy. Instead players are quitting or putting the game on indefinite hold. Who cares? Who needs em! Their problems are not a big deal I guess. OK. Well those people are going to be gone and some of them are going to resent you, FDEV.
FDEV has always had this issue to greater or lesser degree and it’s disappointing. It’s sad to see an otherwise unique and spectacularly executed game floundering like this and all because FDEV isn’t willing to treat their players with respect. They simply don’t value retaining their players or customers.