ARX purchase issue?

I tried buy arx yesterday and today, in all cases it ended with transaction error. I already contacted support (not useful info received so far), but still curious whether there is more players with the same issue. I used the same payment method (mastercard) in the past many times, this is for me a new experience. Limit for playments are all tripple checked, there is no issue on my end.
 
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I have encountered that same error a couple of times. I have then just tried the purchase again. So far it hasn't caused any problems, such as double billing.

If for some reason it does cause double billing I'm certain that Frontier support will take it extremely seriously (as it's an outright legal matter).
 
But beware you have to log into the game client once before you can see Arx bought over Steam in the store...
Yeah, honestly not sure how/if it works with direct FDev & Epic game purchase, hence the rather woolly "If you're all linked up with Steam" :confused:
 
Yeah, honestly not sure how/if it works with direct FDev & Epic game purchase, hence the rather woolly "If you're all linked up with Steam" :confused:
Hmm... not sure about buying Arx through Steam for copies of the game on Epic or FD direct... 🤷‍♂️

But honestly I'm in doubt that works
 
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