Mu77ley
Volunteer Moderator
Managing customer expectations is something that every company needs to be good at. It's a skill. It's the difference between a good marketing dept. and a bad one.
It's this fine line between lying just enough that most people (who know that all marketing is full of lies and false promises to a degree) are not upset when they get the final product, but not lying so much that people other than gullible fanboys get mad when the final product is not Jesus Christ riding on a warp nacell or whatever.
Dude, they're a small 15-man development team trying to finish a game. They don't have time to trawl the Internet to correct the misapprehensions of a bunch of fantasists who refuse to listen to people who try and correct them about what the game will be.