Notice A statement on cheating in Elite Dangerous.

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Hello Commanders,

We wanted to take some time to address some of the concerns the community has raised regarding the use of cheats in Elite Dangerous.

Cheating in our game is something that we take very seriously, and do not condone. Using a cheat engine, mod, hack etc. is in direct violation of the Terms and Service and EULA agreed to by all players upon setting up a Frontier account. We support honest competition between players, different playstyles and each Commander’s ability to blaze their own trail, and we strive for them to be able to do this in a fair, safe environment.

We continuously work alongside our development and support teams to combat the tools that make cheating possible, and to take action against accounts found to be using them.

As with any online game, combatting cheating is an ongoing process, and something that we are always working against. We work continuously to review and improve the tools, tracking and the safeguards required in order to tackle issues when they arise. We are not able to discuss the specifics of tools and processes that we have, as this would give the cheaters a significant advantage in being able to circumvent these efforts.

When it comes to taking actions against accounts we have identified as using cheats, we review every report on a case by case basis. While there has been a level of discussion regarding these cheats within the community recently, we can assure people that the number of people using these are a very tiny number of players. We are still working on new and improved ways of stopping these cheats and tracking and measuring activity now and in the past.

We strongly advise that no player runs Elite Dangerous using a cheat client, hack, software mod etc as this will put your account at risk now, and in the future.

We also advise against promoting or publicising of any programs which claim to mod/hack or cheat for Elite Dangerous. Doing so can give players a false sense of legitimacy regarding these programs and ultimately lead to increased risk to players accounts. Rest assured that we continue to actively work on and address cheating in all forms and will continue to do so.

If you come across a player you suspect is cheating, please do use the in-game reporting tool to send us that information. You’re also welcome to contact our support team via a ticket to provide supporting evidence such as photos or videos.

Thank you for your time, and fly safe.
Until I see some evidence that this is happening, then I'm afraid it's just corporate PR speak.

Got a way to go before I can trust this stuff.
 

ryan_m

Banned
Again referring to PUBG, they do disclose their use of Battleye, as part of a much broader anti-cheat system for which the specifics are not disclosed for the reasons you describe. The critical difference is that they show their results, and thus people know that the anti-cheat black box is having an effect. Fdev has no such deterrent right now. It helps for people to know their reports are being acted upon.

As to the perception that is a good point. Similarity, if there is a perception cheats are not being acted upon (or not uniformly) or that cheaters must be directly caught, that will encourage cheaters and botters to try their luck, or perhaps act with subtlety/stick to PvE cheating. This is worsened by the fact that they can just buy an alt at the next sale.

I actually brought up something similar on Exi's stream last night when we were talking about cheats. I think a large part of FDev's inaction is due to the lack of awareness on how pervasive cheating truly is. In PUBG, a cheater affects every single person he comes into contact with directly and it is plainly evident to the victims. The cheating is immediately noticed by the playerbase. In Elite, cheating is mostly done in solo/PG rather than open and it's used in BGS or PowerPlay so the effects are essentially hidden from the victims, leaving them entirely unaware. The only place it is truly evident is in PvP where it gets reported all the time.
 
I have been playing ED for two years and have had many visual experiences with players who used cheats, hacks and other software (which I don't know at all how they work or what these software is).
I saw them upgrade shields and see this ship (A Cutter) with the player probably sleeping with the client open and the bot fighting for him, immobile in a resistance pocket with shields that didn't go down even attacking him with 4 fully armed corvettes + the NPCs who also shot them.

The shields did not go down: NEVER.

Reported, but obviously nothing ever happened, I saw the same player at other times (and I will not say the name, this post is not the gallery of shame).

I've seen others take off and have similar behaviors (never shields down, anacondas or other L-ships that dominated the performance of an FDL, going at speeds of over 1000m)

I've never seen actions of any kind, nor advertised as "we took 30 hackers and we banned them from the game"

Anything.

And now after a player who condemns this practice, various videos inserted by illustrious members of the community, the only answer is "rest assured, we are working on it, but not publicizing it, otherwise ...."

Well, seriously, you should give the example: and not banning those who report, but who applies cheats, hacks and software that modify our favorite game by entering the "God Mode".

But do it, publicly, explicitly, and with heavy sentences, not with temporary suspensions.

Especially for powerplay, where it is known that multiple accounts are used blatantly to "win" the clashes while the players are asleep, and the bots carry or fight ....

Thanks for what you do: but this time you need a strong and HARD signal: NO CHEATERS !!!!
 
Also deal with the PG/solo shenanigans and multiple console commanders too.

So many exploits yet nothing is done.
 
"we can assure people that the number of people using these are a very tiny number of players."

Fine, but a player with experience can move the balance of BGS/PP using those tools, so the number should be zero and not very tiny.
 
What does "we can assure you" even mean?

"We can know who is cheating"? If so, why are there any at all?

"The number of cheaters we have identified is tiny"? That is not very reassuring at all.
 
So banning the guy who blocked Jameson Memorial with a Beluga wasn't just an accidental own goal then? It was a considered and deliberate action taken against a peaceful act of civil disobediance, protest and awareness building?

🤐 (see here)
Are you sure that was the first time he cheated? Because, like, if he had been cheating for months it would be kinda daft to defend him... :(
 
You can at least tell us how many players you've banned in the last months. Plenty of companies do this. Just make up a number.

While some more transparency would certainly be appreciated, I'd rather they say nothing than start making up figures as a false panacea.

Unless maybe FDev decides to shut down the game on PC platform (or at least decouple it from BGS/PP and remove open play) and offer everyone a onetime transfer to consoles

Not as many hacks on consoles, I'd imagine, but probably plenty of cheaters.

Thats the million dollar question. I am afraid FDEV can't tell unless someone flags a person for cheating, or they start messing with more obvious things like jump range, fuel consumption, speed etc.

If FDEV can't tell who is cheating, and are just investigating based on reports, that would be a very scary situation indeed. Considering their Cut and Paste response, that may very well be the case.

They definitely need more telemetry and/or a way to automatically detect and flag incongruities.

How would they regain trust? Even if they were to post names and numbers of people who have cheated and been banned there would be a million and one posts from people arguing the names are bogus and the numbers banned are way off.

They could start by explaining something of how their system identifies violators, and examples of what they are doing to deter such behavior.

The detail doesn't need to be great, but some demonstration of something, anything, more effective than allowing reports or publicity to reach a certain threshold before they get around to giving a reactionary slap on the wrist, would go a long way.
 
Now having to deal with cheating, this takes away valuable time, resources, and personnel that would otherwise be developing new and better content.

Nevertheless, anticipating and being proactive against cheating would have been in Frontier's best interest.
 
How would they regain trust? Even if they were to post names and numbers of people who have cheated and been banned there would be a million and one posts from people arguing the names are bogus and the numbers banned are way off.

There are no easy solutions left, FDev squandered opportunities and have left issues like this fallow far too long for easy solutions to work imo. I did it professionally for years (for a car insurance company). The Pareto (80/20) rule is useful for prioritising, but they still have to deal with all of the community, not just the fun stuff.
 
Now having to deal with cheating, this takes away valuable time, resources, and personnel that would otherwise be developing new and better content.

That’s like saying running the game servers takes away valuable time, resources and personnel that would otherwise be developing new and better content.

There’s certain things you need to do in order to run a game. Catching cheaters is one of those things.
 
The community doesn't have the means to assess any statistics Frontier gives on the matter, though, and based on previous behaviour would just disbelieve any numbers that didn't match their personal beliefs of what the numbers "should" be.

Let's say - hypothetically, I have no access to any relevant data - that Frontier tells us that 113 players were banned for cheating in May 2019. Is that good? bad? catching 99% of them? missing 99% of them? We have no idea.

If they then tell us a month later that 89 players were banned for cheating in June 2019, what does that mean? Is it good because fewer players are cheating? Bad because fewer are getting caught? Neutral because the same proportion of players are cheating but there were fewer players in general in June? We still have no idea.
I respectfully disagree. At present "players have been banned" is less data then "113 players have been banned". AFAIK the only player that has been banned is the protestor since an FDEV statement about that specific individual.

How many players have been banned for using 3rd party cheats, for botting, for clogging? This data would be a step in the right direction in restoring confidence about game integrity.

Even with 2.75 million copies sold on all platforms, I would expect the number of people using cheats to be quite low.
 
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Here I am, still waiting 7 months later for system states and HGE spawn rates for Improvised components to be fixed so I can engineer multiple shields on my alt accounts. Seems it would be an easy fix, much easier than the whole cheat program mess probably.

I loved this game and miss playing, but idk how I could possibly do it anymore until stuff like this gets fixed. I still have hope, but prepared for disappointment.
 
But how pointless would be statistics? If we don't trust FD's word, how could we possibly trust any of their statistics? It's almost like begging to be lied to... That would be so easy and cheap for FD (or how would you ever be able to disprove any of these numbers thrown to us?) that the fact they don't do that is more reassuring to me than anything else.
I assume that FDEV is doing their best to be honest and forthcoming, while preserving the image that they are professionals and are responsive to the community.

Being ambiguous with statements, while appearing to be responsive is typical for business speak. It isn't lying.

Numbers of bans is data supporting their statements. If they choose to lie, there isn't much anyone can do about it.

At this point, my perception is there is a large confidence gap around the integrity of the game.
 
The community doesn't have the means to assess any statistics Frontier gives on the matter, though, and based on previous behaviour would just disbelieve any numbers that didn't match their personal beliefs of what the numbers "should" be.

Let's say - hypothetically, I have no access to any relevant data - that Frontier tells us that 113 players were banned for cheating in May 2019. Is that good? bad? catching 99% of them? missing 99% of them? We have no idea.

If they then tell us a month later that 89 players were banned for cheating in June 2019, what does that mean? Is it good because fewer players are cheating? Bad because fewer are getting caught? Neutral because the same proportion of players are cheating but there were fewer players in general in June? We still have no idea.
I think you are right. If they give out the numbers; most would not be satisfied, for a multitude of reasons. Plus: In the real world, the numbers mean nothing.

That said: Giving out any numbers of a particular type of 'offence'; shows the world that said offence is possible and so those inclined to do these things, will look for ways of doing so. It is a catch 22, for F.D.

I would say that the O.P. is about the use of software, to cheat. Be it bots or meta-ships or whatever. The O.P. is stating such things will incure a ban and to be blunt: Those being banned for doing so, are not going to go on a public rant about it. So we have no real idea; of how big this problem is, or how many are being caught and banned.

Exploiting 'bugs' in the game, are another matter; as in the grade 5 engineers god bugs of the past. This form of 'cheating' could be viewed as luck or accidental. Well until some idiot starts shouting about it, on the likes of Redit etc.. Then they are asking for an official reaction, from F.D., be it a ban or warning or what. Then it is up to F.D. to fix the issue, asap.

I don't see any reasons to be negative about what the O.P. has said. It is just a reinforcement or reiteration of the rules, making it plain; so there is no argument; about F.Ds position on the subject. It could also be a case of F.D. covering themselves; in advance of bring down the ban hammer; on a few players, that have been breaking the rules.
 
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