I watched the whole thing, that's how I know he's talking <self-censored>. Nothing to do with his appearance.
This is about Carriers (primarily). Letting everyone have access to them isn't "focusing on delivering to the carebear screenshotter crowd" (any more grauitous insults you'd like to toss in?). The problem is that certain people want to deny other people access to parts of the game. I own multiple ships, and there's nothing "morally wrong" about having a bigger ship to carry them around in: except that a certain bunch of fanatics want to compel others to play their way by trying to monopolise new content.
I have a full-time job, I have a family, I have kids who hog my computer, I live in a rural area with a medicre Internet connection, I have multiple reasons why can't commit to meet others online for multiplayer gaming sessions. And when I finally get the chance, I want to head out into space and be alone for awhile: free to roam the galaxy, free to do what I like on a whim, free from all committments. That is a perfectly valid way to play Elite, it always has been, ever since 1984.
So why should I be denied access to new content because somebody else wants to bully me into playing HIS game?