General / Off-Topic The future of Large retail

What is the future for large retail department shops? Just been to Debenhams where there were lots of discount but pretty empty.
 
I think the answer may be to look to how it was done in the past, before it became a case of pile it high and sell it cheap.

More a case of personalised service in which people buying clothes are pampered and made to feel special.

This BBC article talking about Department stores is interesting for me especially the section concerning selfridges and how they built their reputation

 
I think the answer may be to look to how it was done in the past, before it became a case of pile it high and sell it cheap.

More a case of personalised service in which people buying clothes are pampered and made to feel special.

This BBC article talking about Department stores is interesting for me especially the section concerning selfridges and how they built their reputation


Like the dinosaurs they didn't adapt to changing environment so became extinct.
 
In France, Large retail are less successful because people prefer to go back to small surfaces, more human.

In addition, a new law will limit the concreting of large commercial surfaces to preserve the environment.

🦠 🦠 🦠 🦠 🦠 🦠 🦠 😷
 
For Debenhams in particular, thing's aren't looking good as the whole group is in administration and they have shed 20 stores in the last few weeks. To be honest a lot of large High street retailers were not in the best of shape before Covid . The pandemic has to some extent accelerated the move to online for many things. It has forced many of the older customers who were sufficiently tech savvy to use the internet but scared by horror stories of online scams to overcome their fears. Those retailers that adapt and provide a good reason to physically visit them will have a better chance of survival than those that don't
 
For Debenhams in particular, thing's aren't looking good as the whole group is in administration and they have shed 20 stores in the last few weeks. To be honest a lot of large High street retailers were not in the best of shape before Covid . The pandemic has to some extent accelerated the move to online for many things. It has forced many of the older customers who were sufficiently tech savvy to use the internet but scared by horror stories of online scams to overcome their fears. Those retailers that adapt and provide a good reason to physically visit them will have a better chance of survival than those that don't
Online commerce is the future.

And deliveries to collection points too.

Avoiding home deliveries when possible is the best solution.

Online commerce + delivery to a pick-up point is good for the environment. (y)

🦠 🦠 🦠 🦠 🦠 🦠 😷
 
In France, Large retail are less successful because people prefer to go back to small surfaces, more human.

In addition, a new law will limit the concreting of large commercial surfaces to preserve the environment.

🦠 🦠 🦠 🦠 🦠 🦠 🦠 😷

The Specialist boutique making a comeback is a good thing, as it allows independent and potentially local retailers to enter the market as was the case long ago.
 
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