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Thread: Seam in the skybox dust.

  1. #1

    Seam in the skybox dust.

    I've recently had an issue where it looks like the skybox is only drawing in half of the stellar dust with a very clear seam. I've seen the threads about weird lines in the stars but I don't think this is the same issue. I sorry if this is a common thing or an easy fix that I didn't use the right combination of words to find on google. Thank you for the help.

  2. #2
    Post the first couple hundred lines of your DXDiag output (Everything to "Sound devices").

  3. #3
    Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
    Language: English (Regional Setting: English)
    System Manufacturer: Alienware
    System Model: Alienware 18
    BIOS: A12
    Processor: Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
    Memory: 16384MB RAM
    Available OS Memory: 16308MB RAM
    Page File: 7294MB used, 12340MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 144 DPI (150 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DxDiag Version: 10.00.16299.0015 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon(TM) HD8970M
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x6801)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device
    Device Key: Enum\PCI\VEN_1002&DEV_6801&SUBSYS_05AB1028&REV_00
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 12229 MB
    Dedicated Memory: 4075 MB
    Shared Memory: 8153 MB
    Current Mode: 1920 x 1080 (32 bit) (59Hz)
    HDR Support: Not Supported
    Display Topology: External
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.640148,0.330578), Green(0.300305,0.600109), Blue(0.150891,0.060070), White Point(0.313000,0.329602)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Generic PnP Monitor
    Monitor Model: SAMSUNG
    Monitor Id: SAM094E
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Monitor Advanced Color Capabilities: None
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0322096.inf_amd64_7ff7d53c3793b9e4\amdxc64.dll
    Driver File Version: 23.20.15007.1005 (English)
    Driver Version: 23.20.15007.1005
    DDI Version: 12
    Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.3
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported by Graphics driver
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Driver Attributes: Final Retail
    Driver Date/Size: 2017-12-16 8:00:00 PM, 1987912 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2B41-11CF-7570-341FBBC2DA35}
    Vendor ID: 0x1002
    Device ID: 0x6801
    SubSys ID: 0x05AB1028
    Revision ID: 0x0000
    Driver Strong Name: oem5.inf:cb0ae4146c4991cc:ati2mtag_R576BDS:23.20.15007.1005ci\ven_1002&dev_6801
    Rank Of Driver: 00D12001
    Video Accel: Unknown
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
    Deinterlace Caps: n/a
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 1
    MPO Caps: Not Supported
    MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
    MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
    PanelFitter Stretch: Not Supported

  4. This is the last staff post in this thread. #4
    Hey Derwith,

    Thanks for the extra info. In this case I would initially suggest that you try verifying your game files, either through the options menu in our launcher or through Steam and then doing a clean install of your graphics drivers.
    If neither of those options works then do get in touch with the support team on the support site here: https://support.frontier.co.uk/kb/

    Cheers,

    - CMDR Falcon

  5. #5
    I tried reinstalling the game and graphics drivers, no luck. So I just submitted a ticket. Thank you for your help.