View Entry Info: Blew up in mail slot for no reason

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PC/MAC Bug Reports
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Thread: Blew up in mail slot for no reason

  1. #1

    Blew up in mail slot for no reason

    Severity
    Minor

    Frequency
    Once (<1%)

    Time of occurrence
    02:48:36Z

    Date of occurrence
    2018-04-17

    VR?
    None / N/A

    Location
    McMullen Vision

    Ship/SRV?
    N/A

    Ship Type
    T9

    Commander Name
    Rooster-14

    Description
    Coming into mailslot below speed, ship bounced very hard in mail slot and died. interaction was less than a second

    See this portion of log pasted below:

    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:47:17Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;ReceiveText&amp;quot;, &amp;quot;From&amp;quot;:&amp;quot;McMullen Vision&amp;quot;, &amp;quot;Message&amp;quot;:&amp;quot;$STATION_docking_granted;&amp;quot;, &amp;quot;Message_Localised&amp;quot;:&amp;quot;Docking request granted.&amp;quot;, &amp;quot;Channel&amp;quot;:&amp;quot;npc&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:47:17Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;DockingGranted&amp;quot;, &amp;quot;LandingPad&amp;quot;:17, &amp;quot;MarketID&amp;quot;:3226369536, &amp;quot;StationName&amp;quot;:&amp;quot;McMullen Vision&amp;quot;, &amp;quot;StationType&amp;quot;:&amp;quot;Coriolis&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:48:21Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;Scanned&amp;quot;, &amp;quot;ScanType&amp;quot;:&amp;quot;Cargo&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:48:21Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;ReceiveText&amp;quot;, &amp;quot;From&amp;quot;:&amp;quot;$ShipName_Police_Independent;&amp;quot;, &amp;quot;From_Localised&amp;quot;:&amp;quot;System Authority Vessel&amp;quot;, &amp;quot;Message&amp;quot;:&amp;quot;$Police_ThankYouPassedStopAndSearch10;&amp;quot;, &amp;quot;Message_Localised&amp;quot;:&amp;quot;Everything looks fine, Commander. Have a good day.&amp;quot;, &amp;quot;Channel&amp;quot;:&amp;quot;npc&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:48:36Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;Died&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:48:37Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;Music&amp;quot;, &amp;quot;MusicTrack&amp;quot;:&amp;quot;MainMenu&amp;quot; }
    { &amp;quot;timestamp&amp;quot;:&amp;quot;2018-04-17T02:49:06Z&amp;quot;, &amp;quot;event&amp;quot;:&amp;quot;Resurrect&amp;quot;, &amp;quot;Option&amp;quot;:&amp;quot;rebuy&amp;quot;, &amp;quot;Cost&amp;quot;:10327276, &amp;quot;Bankrupt&amp;quot;:false }


    Steps to Reproduce
    NA

    Additional files?
    https://drive.google.com/open?id=1MXxxmFcyjx_detz7xBSltX4207FrvU1I

  2. #2
    Here's a cleaned up version of that log:

    Code:
    { "timestamp":"2018-04-17T02:47:17Z", "event":"ReceiveText", "From":"McMullen Vision", "Message":"$STATION_docking_granted;", "Message_Localised":"Docking request granted.", "Channel":"npc" }
    { "timestamp":"2018-04-17T02:47:17Z", "event":"DockingGranted", "LandingPad":17, "MarketID":3226369536, "StationName":"McMullen Vision", "StationType":"Coriolis" }
    { "timestamp":"2018-04-17T02:48:21Z", "event":"Scanned", "ScanType":"Cargo" }
    { "timestamp":"2018-04-17T02:48:21Z", "event":"ReceiveText", "From":"$ShipName_Police_Independent;", "From_Localised":"System Authority Vessel", "Message":"$Police_ThankYouPassedStopAndSearch10;", "Message_Localised":"Everything looks fine, Commander. Have a good day.", "Channel":"npc" }
    { "timestamp":"2018-04-17T02:48:36Z", "event":"Died" }
    { "timestamp":"2018-04-17T02:48:37Z", "event":"Music", "MusicTrack":"MainMenu" }
    { "timestamp":"2018-04-17T02:49:06Z", "event":"Resurrect", "Option":"rebuy", "Cost":10327276, "Bankrupt":false }
    God, those double-escaped character refs are ridiculous

  3. Click here to go to the next staff post in this thread. #3
    Hey Rooster-14,

    Thanks for your report and sorry to hear about your unfortunate demise - Please contact our Customer support who may be able to refund your losses. I am going to move this into the support section of our forums as well to be picked up there.

    Fly safe o7

  4. #4
    I'm not all that concerned with the losses, more as I'm curious why it happened and in case there was some sort of lag between the adjudication server and client that caused a timewarp that smashed me into the mailslot. Thank you for responding.

  5. #5
    "oi m8 you could fit a bus through there!"
    ya that's it exactly btw so file for losses via a ticket simples

  6. This is the last staff post in this thread. #6
    Hey there Rooster-14,

    If you're really curious, you could always submit a ticket here: https://support.frontier.co.uk/login.php?page=contact

    However, this can sometimes happen if you hit at a really strange specific angle it's more than a little odd. Either way we can look over this in your ticket if you choose to submit one.