View Entry Info: No puedo iniciar sesión en el soporte de frontier

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PC/MAC Bug Reports
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Thread: No puedo iniciar sesión en el soporte de frontier

  1. #1

    No puedo iniciar sesión en el soporte de frontier

    Date & Time of Occurrence
    09/09/2018 - 20:03

    Frequency
    1

    VR?
    None / N/A

    Location
    web

    Ship/SRV?
    N/A

    Ship Type


    Commander Name
    JOHN-SHEPART

    Description
    No puedo iniciar sesión en el soporte de frontier me dice acceso denegado o sin autorizacion

    Steps to Reproduce
    1- pongo contraseña y usuario
    2- completo captha
    3- no puedo iniciar


    Additional files?
    https://drive.google.com/open?id=1yW...RBcuZ4k26IWmMa

  2. Click here to go to the next staff post in this thread. #2
    Note for support - Player can't log into support portal, 'access denied' or 'don't have the authorization' errors when attempting to log in.

  3. #3
    Originally Posted by QA-Jack View Post (Source)
    Note for support - Player can't log into support portal, 'access denied' or 'don't have the authorization' errors when attempting to log in.
    thanks

  4. #4
    Debe usar las credenciales para el juego e la tienda, no las para los foros.

    (Google translate apologises for any issues with the above statement…)

  5. This is the last staff post in this thread. #5
    Hello,

    As suggested above, you need to log in the support portal using your store login information, not your forum details.

    If you still having an issue to log in the support site, you should still be able to open a ticket without logging in. Simply by complete the form here: https://support.frontier.co.uk/topic.php