[ANNOUNCEMENT] Server Progress Update - 07/01/2015

[Andrew Barlow]

Hello Commanders,

I’m back again, but with a smaller update tonight – let’s get straight to it!

Bug Status

The usual assortment of server side fixes have been deployed today – nothing too specific to call out here. We’re still making progress with 1.04 for this week which does also include further server side updates – including some fixes for exploration! We’ll let you know when this rolls out. Otherwise, things seem stable and happy in “server land”.

The “Billionaires”

Firstly, I just want to clarify who I mean by the “Billionaires”. These are the very few commanders who received large amounts of credits due to a bug in our credit refund process following our brief database hiccup. These credits were not given by a bug in our server – more in the tools and processes we use to rectify commanders and their saves if something goes awry. This was of course fixed, should we need to use the tools again.

Secondly... we hear you! After initially deciding we would offer the choice to these affected commanders about whether to keep their credits or reset themselves to their pre-credit-refund state; commanders in the community questioned whether this would affect the integrity of the game and the wider galaxy. In light of this (and after much deliberation) we have decided to remove all credits, assets and gains from these commanders to balance the playing field. We shall be contacting the affected commanders directly to reflect this change in our decision. Which leads us nicely into...

The “Exploiters”

We are aware of the few exploits which existed for commanders to get credit advantages over other players. We have since patched these exploits to avoid further abuse. Over the next few days we shall be removing all credits and assets gained from these exploits. We have also updated our code of conduct to be completely clear on our stance on cheating, abusing exploits and hacking. This can be read here: https://store.elitedangerous.com/code-of-conduct.


I'll be back tomorrow, as ever, with more updates, including progress on the much asked for server status page.

Fly safe commanders,

Andrew Barlow

[AndrewF]

Thanks for keeping us up to date Andrew.

[Erimus]

Re: The Billionaires

It's good to see FD change their stance on this.

+1 to FD.

[Robert Maynard]

Thanks for the update Andrew.

[Sub]

I swear if anyone finds a reason to complain about this announcement...

[Cmdr Hukka]

Still perma-CTDing on launch. Day 9. Latest ticket #22472.

Pretty please fix this?

[ianw]

I swear if anyone finds a reason to complain about this announcement...

Whaddya mean if, how long have you been here?

[Tinman]

Re: The Billionaires

It's good to see FD change their stance on this.

+1 to FD.

No no...let's complain about them being "flip-floppers" now instead!!!!!

Another PROMISE broken!!!!

...

[mordin86]

Good job team!

[Ben Ryder]

Nice. Can you fix reps please. And give us a second commander slot so that everyone can enter the competition. I'm a backer since alpha and excluded from the competition unless I wipe all my hard work. Thanks. By the way what does the community manager do.. Hardly seems to post these days and he's a nice chap

[LeRoo]

Excellent news. I'm looking forward to the gale force winds tonight produced by a collective sigh of relief

On a more serious note, it's good to see you taking notice of the views expressed in the forums when taking your decisions. Keep up the good work.

[Marikc0]

Hello Commanders,

I’m back again, but with a smaller update tonight – let’s get straight to it!

Bug Status

The usual assortment of server side fixes have been deployed today – nothing too specific to call out here. We’re still making progress with 1.04 for this week which does also include further server side updates – including some fixes for exploration! We’ll let you know when this rolls out. Otherwise, things seem stable and happy in “server land”.

The “Billionaires”

Firstly, I just want to clarify who I mean by the “Billionaires”. These are the very few commanders who received large amounts of credits due to a bug in our credit refund process following our brief database hiccup. These credits were not given by a bug in our server – more in the tools and processes we use to rectify commanders and their saves if something goes awry. This was of course fixed, should we need to use the tools again.

Secondly... we hear you! After initially deciding we would offer the choice to these affected commanders about whether to keep their credits or reset themselves to their pre-credit-refund state; commanders in the community questioned whether this would affect the integrity of the game and the wider galaxy. In light of this (and after much deliberation) we have decided to remove all credits, assets and gains from these commanders to balance the playing field. We shall be contacting the affected commanders directly to reflect this change in our decision. Which leads us nicely into...

The “Exploiters”

We are aware of the few exploits which existed for commanders to get credit advantages over other players. We have since patched these exploits to avoid further abuse. Over the next few days we shall be removing all credits and assets gained from these exploits. We have also updated our code of conduct to be completely clear on our stance on cheating, abusing exploits and hacking. This can be read here: https://store.elitedangerous.com/code-of-conduct.


I'll be back tomorrow, as ever, with more updates, including progress on the much asked for server status page.

Fly safe commanders,

Andrew Barlow

As a friend also just stated on TS3, this restores much faith for me in Frontier. This was the best move.

[SpionKop]

WOW!! .......... Frontier have had a common sense outbreak in their offices

[Papa]

I must say you got this one right Andrew!

Now I just need my 13 day old ticket to be answered (hint hint)

Good luck and take care

[Hurtz]

This developer does listen to the community. It takes some cohones to admit you made a mistake and then reverse a previous decision. (billionairs) It was the right call.

Thanks for the update Andrew