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Thread: Forum Rules and Guidelines (23 May 2016)

  1. 15/05/2016, 3:09 PM Click here to go to the next staff post in this thread. #1
    Brett C
    Community Manager Frontier Employee

    Forum Rules and Guidelines (23 May 2016)

    Welcome to the Frontier forums!

    Our aim here on the Frontier forums is to create a community where our fans can post between one another and communicate with the Frontier team.

    To ensure that our community forums are a safe, friendly, and enjoyable platform, please adhere to the following community guidelines.

    The volunteer moderation team is here to ensure that the forums are a safe and friendly environment. The moderation team will take actions necessary in accordance to the forum rules and guidelines. If you feel that a moderation action was taken against you incorrectly, please see the final post to dispute your issues/claims.

    Please note that the volunteer moderators are permitted to 'get involved' in a debate or discussion on our forums. However, once they get involved to a thread, they've been advised to not actively moderate it due to a possible conflict of interest.
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  2. 15/05/2016, 3:10 PM Click here to go to the next staff post in this thread. #2
    Brett C
    Community Manager Frontier Employee

    1) Respect per-forum rules.

    Please be mindful of forum-specific guidelines.

    Per-forum rules are rules set forth by the moderation or community team to be adhered to when posting to a particular section of the forums.

    This also includes rules set forth by the moderation team or administration of the forums to specific threads.
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  3. 15/05/2016, 3:11 PM (Edited. 08/10/2018 at 8:59 PM) Click here to go to the next staff post in this thread. #3
    Brett C
    Community Manager Frontier Employee

    2) No Flaming, trolling, harassment, and/or badgering.

    To ensure that the forums are a pleasant environment for everyone, we do not permit our forums to be used for personal attacks, and/or harassment of others.

    Posts that are meant to bait, harass, and/or troll/flame people are not permitted.
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  4. 15/05/2016, 3:11 PM (Edited. 08/10/2018 at 7:23 PM) Click here to go to the next staff post in this thread. #4
    Brett C
    Community Manager Frontier Employee

    3) There is a Zero-Tolerance policy on the content of...

    • Pornographic, erotic, lewd material,
    • illegal (eg; warez, pirated) software, cheating or hacking (be it websites or game services/client),
    • trademarked / copyrighted content that does not belong to you,
    • discriminatory, racist, sexist, or offensive content,
    • references to drugs, drug paraphernalia, or illegal substances.
    • If Frontier or the volunteer moderation team deem content to be sensitive, or if it is in dispute from the owner of the content.



    This includes content linking to 3rd party websites that contain such content.
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  5. 15/05/2016, 3:12 PM Click here to go to the next staff post in this thread. #5
    Brett C
    Community Manager Frontier Employee

    4) Impersonation of other members, moderators, or employees of Frontier is not permitted.

    We do not allow the Impersonation of other members, moderators, or employees of Frontier on the Frontier Forums.
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  6. 15/05/2016, 3:12 PM (Edited. 08/10/2018 at 9:03 PM) Click here to go to the next staff post in this thread. #6
    Brett C
    Community Manager Frontier Employee

    5) Avoid Spamming, or off-topic replies.

    Spam is defined as posting content to the forums that is completely irrelevant to the forum or thread. For example, gibberish or mindless bumping.

    Please avoid deliberately disruptive content such as back-to-back posts, posts that are significantly off topic, or continuous replies to posts in a short period of time.
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  7. 15/05/2016, 3:12 PM (Edited. 30/08/2017 at 6:27 AM) Click here to go to the next staff post in this thread. #7
    Brett C
    Community Manager Frontier Employee

    6) Do not post personal, sensitive, or confidential information

    We do not permit the disclosure of such material on the Frontier forums.

    This includes, but is not limited to:
    • Posting of Emails,
    • Posting of Private Messages,
    • Doxxing of any type.
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  8. 15/05/2016, 3:13 PM Click here to go to the next staff post in this thread. #8
    Brett C
    Community Manager Frontier Employee

    7) English Only Posts.

    All posts on the forums are to be made in English - unless designated by a particular forum section.
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  9. 15/05/2016, 3:13 PM (Edited. 05/07/2018 at 12:57 PM) Click here to go to the next staff post in this thread. #9
    Brett C
    Community Manager Frontier Employee

    8) Refrain from bumping or hijacking threads.

    The occasional bumping of threads are permitted. However, please mindful that doing this too often could be considered spamming.

    We do not permit threads to be hijacked on our forums with discussions unrelated to the ongoing discussion within a thread. Hijacking a thread is defined by injecting content to a discussion that does not correlate to the current discussion.
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  10. 15/05/2016, 3:14 PM Click here to go to the next staff post in this thread. #10
    Brett C
    Community Manager Frontier Employee

    9) Do not evade the swear / profanity filter.

    This is a family friendly forum; we would appreciate against the usage of swearing or masked swearing.

    Intentionally evading the filter will result in moderation to your posted content to comply with our community guidelines.
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  11. 15/05/2016, 3:14 PM (Edited. 08/10/2018 at 8:51 PM) Click here to go to the next staff post in this thread. #11
    Brett C
    Community Manager Frontier Employee

    10) Do not advertise non-Elite Dangerous related websites.

    We do not permit the forums to be used as a medium for publishing, spamvertising, or advertising non-Frontier related products.

    If you have a fan site for Elite Dangerous, you’re more than welcome to put it in your signature, as a signature picture, or as your avatar.

    You are welcome to discuss 3rd party products and other company products within our off-topic forum section.
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  12. 15/05/2016, 3:15 PM (Edited. 05/07/2018 at 12:49 PM) Click here to go to the next staff post in this thread. #12
    Brett C
    Community Manager Frontier Employee

    11) You are one person; you are allowed one forum account.

    Additional accounts will result in all additional accounts to be terminated.

    Please refrain from sharing your forums account; it is linked to your Frontier account and profile.

    If you need to setup a secondary account, such as a lore-related or news-posting only account, please email community@frontier.co.uk for permission.
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  13. 15/05/2016, 3:16 PM Click here to go to the next staff post in this thread. #13
    Brett C
    Community Manager Frontier Employee

    12) Do not contest/discuss a moderation action in public.

    Moderator actions aren’t always correct; if you feel that a moderation action was performed against you incorrectly, please see the final post on how to appeal. Openly posting about a moderation action upon you or others on the forums will not be permitted.
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  14. 15/05/2016, 3:17 PM Click here to go to the next staff post in this thread. #14
    Brett C
    Community Manager Frontier Employee

    13) No naming and shaming or witch-hunting

    We do not permit our forums to be used as a medium to name and shame, or to witch-hunt other people in our games.
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  15. 15/05/2016, 3:20 PM Click here to go to the next staff post in this thread. #15
    Brett C
    Community Manager Frontier Employee

    Appealing A Moderation Action

    To appeal a moderation action against you, please message Brett C by clicking here or email community@frontier.co.uk. Harassment and threat emails sent to us will be ignored.

    Posting about it on the forums as a thread or reply to a thread is not a valid method to initiate an investigation on whether or not the moderation action performed was correct.
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