Cannot sign in on the issue tracker website

[Kalysim]

Hello,

I have been trying to connect to the issue tracker website to report/upvote issues with Planet Zoo after a patch for a couple of days now, but I can't actually sign in. I click the sign in button, I connect with the correct info (have tried regular account, PS and steam), the site acts as if it worked (no error messages or anything), but it comes back to the page still with the "sign in" button as if I had just opened the site for the first time. Any ideas what could be causing this? I have tried it on Firefox, Google and Microsoft Edge. Same on all of them.

 

[Chris Simon]

Hello,

I have been trying to connect to the issue tracker website to report/upvote issues with Planet Zoo after a patch for a couple of days now, but I can't actually sign in. I click the sign in button, I connect with the correct info (have tried regular account, PS and steam), the site acts as if it worked (no error messages or anything), but it comes back to the page still with the "sign in" button as if I had just opened the site for the first time. Any ideas what could be causing this? I have tried it on Firefox, Google and Microsoft Edge. Same on all of them.
View attachment 153795

Just tried it. I was able to log in without problems with my frontier account credentials

Spoiler

Try turning the Adblocker off if you use one, maybe?
Or your cookies are stuck. After the supposed log-in, try hitting CTRL+F5

 

[Kalysim]

Thanks! That worked! I don't know why I didn't think about these... Appreciate it. Cleared cookies and logged into the tracker before I logged into the forums. I think for some reason the tracker couldn't recognize I was already logged in before.