sallymorganmoore
Senior Community Manager : Elite Dangerous
Greetings Commanders, hope you're doing well this fine Wednesday.
So first up, apologies that this may be coming in a little on the late side following your reports from the end of last week, but after catching up today and with further discussion held, I'm here with some clarity on the issue you've been facing with attempts to modify the newly rewarded FSD module as part of a recent Community Goal.
To recap the discussion:
Lots of discussion and confusion around since the release of the CG FSD last week, with many of you attempting to modify/apply experimentals once aquired, only to find you were hitting a 'server error'.
Some clarification:
I can confirm that it is by design that pre-engineered modules cannot be further modified.
As this FSD is a pre-engineered, this falls into the 'cannot further modify/add experimentals category of module.
The Issue ("Server Error"):
There's really no other way for me to word this, other than with raw honesty right now but - we absolutely see that by simply displaying 'Server Error' is not a clear indication that you are unable to further modify pre-engineered modules.
Displaying 'Server Error' only makes things look as though you can further modify the module because the option is available for you to do so, but you can't because to you it looks as though 'something is broken regarding the server'.
Action:
While I know this will come as highly frustrating news for many of you, the team have this morning established a priority action plan to address the messaging of this to be clear, as we move toward Update 9. These action points include (but are not limited to, where other options may become available from here on through development toward U9):
Very best as always.
See you in the Black o7
So first up, apologies that this may be coming in a little on the late side following your reports from the end of last week, but after catching up today and with further discussion held, I'm here with some clarity on the issue you've been facing with attempts to modify the newly rewarded FSD module as part of a recent Community Goal.
To recap the discussion:
Lots of discussion and confusion around since the release of the CG FSD last week, with many of you attempting to modify/apply experimentals once aquired, only to find you were hitting a 'server error'.
Some clarification:
I can confirm that it is by design that pre-engineered modules cannot be further modified.
As this FSD is a pre-engineered, this falls into the 'cannot further modify/add experimentals category of module.
The Issue ("Server Error"):
There's really no other way for me to word this, other than with raw honesty right now but - we absolutely see that by simply displaying 'Server Error' is not a clear indication that you are unable to further modify pre-engineered modules.
Displaying 'Server Error' only makes things look as though you can further modify the module because the option is available for you to do so, but you can't because to you it looks as though 'something is broken regarding the server'.
Action:
While I know this will come as highly frustrating news for many of you, the team have this morning established a priority action plan to address the messaging of this to be clear, as we move toward Update 9. These action points include (but are not limited to, where other options may become available from here on through development toward U9):
- Players will be prevented from selecting pre-engineered modules for further modification (button greyed out + message in the module selection popup).
- The proposal of specific indicatation through new iconography, to show which modules are pre-engineered and cannot be further modified or take experimental effect, so that Commanders know in advance of putting all their efforts and hard work into achieving a pre-engineered module which cannot be further modified/tinkered with.
Very best as always.
See you in the Black o7