I don't think a community as passionate and dedicated as ours would "move on", even if we did ever say we wanted Powerplay to die.
Don't bet on that, a lot of the old guard are already leaving, hell, even I'm on the cusp of quitting because of the the VR players are being thrown under a bus.
We don't want anything to die, not Powerplay, not anything.
Sally, as much as I genuinely do like you, I've got to ask, have you ever heard of VR, or seen the way that VR has been at best, in the kindest words I can possibly muster, been put out to pasture?
We certainly respect everyone wanting to have the best experience possible with the game, whilst making steps to gain back trust lost from any areas needing further attention and improvement.
I've recently spearheaded a popular campaign asking for Frontier to commit to improving VR in Odyssey as a milestone later on the roadmap, which despite having ~200 supporters when the mods removed the "petition", and since gaining about 200 "likes" on the opening page, that plea was ignored. The "roadmap" we got is what you're currently dealing with the communities reaction to, the less I say about the "roadmap" the less likely I am to get another two week forum ban. [don't ask unless by PM]
After this roadmap dropped, some VR players took to badgering the CM's in the streams about VR, eventually Arf said he'd get Bruce G to make a thread asking for VR questions, and he'd get us answers in a week or so's time. That thread never materialised; instead we curated a list of questions and despite numerous @ CM pings in the main thread in those posts, we continued to be ignored. not even the courtesy of a "thanks we'll pass this on", radio silence.
A week later Bruce G announced at the start of the stream what can only be surmised as "VR? LOL! NO!"
That stream didn't go so well, and Arf ended up jumping in, and he was asked to find out about any plans for VR after the roadmap, and or ask for such plans to be made, he said he'd ask the question, and there has been no more information on VR since then.
I can only really say so much of this same kind of thing of course.
I don't envy your position, as a customer trying to take a holistic view of the situation it strikes me you guys in the CM team aren't being given much to work with and are thrown in front of a baying mob with little more than permission to use vague platitudes to defend the company with. For the record, I feel no CM or other company should ever have to defend themselves, and I will stomp all over anyone I see crossing that line. However, the policies and decisions that are made by the company are in my opinion fair game.
The same way players can only really believe what they're presented with, at the end of the day.
I do genuinely like you Sally, and I was delighted to see you return, however I can reliably inform you that the VR community are rapidly falling out of love with Frontier, based on what we see and how we are being treated.
Ultimately, we are massively invested in all feedback right here and now, and we'll do what we can within our power to make movements in all things precious to players.
So, are you speaking as the face of frontier, or as a CM there? If it's as a CM, I still have some faith in the CM's, particularly you and Arthur, if it's as the face of Frontier, hold my beer....
I'm Addressing the company here, and in particular it's decision makers, picking up on the word "feedback", as a customer who has spent four figures in the store during my five years of Elite, and a fairly active member of the community, I can categorically tell you that it is generally perceived that our comments and feedback are plainly, blankly ignored. Case in point, Alpha, we paid extra to alpha test your product for you, and at the end of it we were SCREAMING "This isn't ready, nowhere [expletive] near it!" - Yet it was launched regardless of the company's massive investment in our feedback, and we seen how well that went...
As a VR player, this perceived obstinance only makes the VR situation even worse, since VR has in corpo-speak been described in terms that mean "it's essentially deprecated now", and as there is no acknowledgement of our feedback, in the absence of any evidence to the contrary, the VR community genuinely do not believe frontier gives more than a rats rectum about us.
[Edited to fix typos]