Even some of your most loyal content creators are ALREADY moving on. The combination of a feeling Frontier Development are ignoring the issues, the unmitigated disasters that are the "supercruise news" streams (with the exception of when someone had the sense to get Dav into the stream to explain the server tick issues, who actually talked to the playerbase as adults, not the kindergarten-teacher trying to gloss over the problems speech of PR specialists. And this isn't directed at you personally, there are others on the CM team that are FAR worse than you). That segment with Dav actually answering questions and explaining what the actual problem was, probably did more to stem the stampede of people leaving in disgust than all those pretty screenshots have done combined. It's too late for PR speech when your community has seen through it. At that point, the PR speech only does more damage. Because I actually LOVE this game, and would hate to see the playerbase dwindle so far it gives FDev an excuse to turn off the servers and thus end the game, I'd really like you to continue along the path Dav set out for you. Get the people who actually knows what went wrong to explain it. Yes, that means no lawyer-vetting of responses and canned PR speech. The ONLY thing you will get from more of those lawyer-vetted responses along the lines of the two "I'm sorry you feel that way" non-apologies from David Braben, is more anger. The only thing you will get out of the "bought and paid for pet streamers" (the content creators you bribed with a pelicase full of glassware, soil and living plants. A bit curious on how you handled customs regulations on that to be honest) acting like brown-noses for you - is - you guessed it - more anger. Your loyal pet streamers are not only doing you a disservice, they are a huge part of your problem right now. You have created a "trust vacuum". People no longer trust you. You CAN NOT mitigate that by soothing words. You can mitigate it by giving us facts and actually taking responsibility. You must own the problem, not try to hide it under the rug.