Elite Dangerous Update 7 Progress

Cmdr G

C
Tarl72 said:
Unfortunately, Sally, some people will never be happy unless they are complaining.

So, to counter that narrative, I would like to make the following remarks on the whole situation:

[edited out]

The last item I would like to comment on is the Community Managers themselves. There has been a lot of criticism aimed, unfairly I think, at the CMs themselves. Their job is not easy. They must juggle the needs and wants of the community with the needs and demands of the company. It is never an easy line to tread. They know far more than they are allowed to tell but can tell far less than is needed (according to the community, at least). They are, as most will accept, only human (we think?!) and when they make mistakes or mis-speak we need to give them the benefit-of-the-doubt. They are, after-all is said and done, there to help us all. A good CM will steer their community through the troubled waters (or should that be Space-Lanes?) we currently face without adding more waves. This, I believe, is what the CMs are doing and we should thank them and give them space. When they make mistakes, comment on it with poise and dignity but never harass or demonise. They are employees. They are NOT the company.
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Agreed, the CM's get a lot of grief when things go pear shaped. And I highly respect them for tackling what appears to be a thankless task when things go bad. So thumbs up and a big hug for sallymorganmoore and if appropriate for the other CM's. A big thumbs up in either case. :) However (you knew this was coming right), just like going into any place of business the person at the front desk gets the brunt of the complaints because as the retail public we have very few options. We can't go to the finance guy directly and gripe that he/she was more interested in making the books/portfolio for the next financial report look good and ignored the long term viability of the product. We cant go to the CEO and give him a slap up side the head (figuratively speaking of course) and ask what the heck he/she was thinking when they released a bad product. [go to the appropriate thread you say] So what does the frustrated customer do? They go to whom ever is available, where ever they are available and vent. I'd bet most people who read this reply have done exactly that at more than one place of business. So again; Thank you sallymorganmoore for your ever positive approach and attempts at assuaging the frustration and anger over this, what some would call, disaster.
 

styles784

S
Cmdr G said:
Agreed, the CM's get a lot of grief when things go pear shaped. And I highly respect them for tackling what appears to be a thankless task when things go bad. So thumbs up and a big hug for sallymorganmoore and if appropriate for the other CM's. A big thumbs up in either case. :) However (you knew this was coming right), just like going into any place of business the person at the front desk gets the brunt of the complaints because as the retail public we have very few options. We can't go to the finance guy directly and gripe that he/she was more interested in making the books/portfolio for the next financial report look good and ignored the long term viability of the product. We cant go to the CEO and give him a slap up side the head (figuratively speaking of course) and ask what the heck he/she was thinking when they released a bad product. [go to the appropriate thread you say] So what does the frustrated customer do? They go to whom ever is available, where ever they are available and vent. I'd bet most people who read this reply have done exactly that at more than one place of business. So again; Thank you sallymorganmoore for your ever positive approach and attempts at assuaging the frustration and anger over this, what some would call, disaster.
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Perhaps you've heard the expression, "Don't shoot the messenger" before? That advice holds, whether you're the sender or the receiver.

I've never known anyone to be more effective at helping me if I abuse them while asking for help - all I'm doing is creating another victim of crappy circumstances, at best, and I'd be surprised if they actually tried to help as much as they might have otherwise
 

drivblack

drivblack
This thread is now going to flatter the profession of CM's ... We agree that they are incredible and professional CM's, but what some say that out of frustration the client disrespects these workers ... I doubt it.

In my case I go in to see that supposed state of update 7 and I find these things and the truth is that it is not only frustrating, it is sad at the apparent abandonment and the slowness of things.

We have 7 updates of simple graphic arrangements ... It is normal for customers to be tremendously frustrated. And there is the drop of players to corroborate it.
 

Snowymonk

Snowymonk
drivblack said:
This thread is now going to flatter the profession of CM's ... We agree that they are incredible and professional CM's, but what some say that out of frustration the client disrespects these workers ... I doubt it.

In my case I go in to see that supposed state of update 7 and I find these things and the truth is that it is not only frustrating, it is sad at the apparent abandonment and the slowness of things.

We have 7 updates of simple graphic arrangements ... It is normal for customers to be tremendously frustrated. And there is the drop of players to corroborate it.
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yet another thread that starts off in one direction and then ends up covering something completely different.
I agree with you comment on the forum needing to be a bit tighter (it might help focus the appropriate comments to the appropriate threads).

I don't get why there are so many stickies at the top of the forum.

Why Stellar Screenshots and Stunt Videos pinned, but not Commander Creations for the same period?
Why is Azimuth Saga pinned in the News / Bulletin thread and not in the Features of Elite -> Lore & Roleplay section?
Why is the Issue Report from the 7th Sep pinned to the top of the sub-forum?

Why are there updates for Odyssey 3, 6, 6.01 and 7 all pinned? - I get pinning the latest, but shouldn't the others be left to naturally drop down the forum?

I don't understand the difference between the pinned Livestream Announcement thread and pinned Community schedule thread (that announces upcoming livestreams) - One, okay (at a push) but both?

The upshot of this is (IMHO) that the board is bloated with loads of stuff that is out-of-date, which then gives the forum posters free reign to wander - ranting about all sorts of injustices, further winding up those commanders that either want to get the thread back on track or defend those that they feel have been slighted.



(The irony of me posting this on an Update 7 Progress thread did go through my head)
 
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Meresiga

Meresiga
Will there be missions from a Mysterious Stranger after the seventh update? They disappeared both in the Horizons and in the Odyssey...
 

taniwha-qf

taniwha-qf

ebd2ster

ebd2ster
Another update, they already have me up to the top of the crown, again you have to reprogram the hotas keys in Horizont, because they do not solve the one that every time they make an update, they erase the programming of the controls.
 
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