Yes, however I was talking about something different. I got a message (transaction) saying "Come and collect your reward" and when I got there the money part of the reward was available, but not the item. While, apparently, this sort of thing is common, it's still daft. With the Liz Rider CG when I got the message to collect my reward, albeit a few days later BOTH rewards were awarded at the same time.
Your not really though.
You got the "message" in the transactions panel when the CG ended (this CG ended early, because all of the requirements were met)
This happened in the same way on both - but as you said, it was "a few days after" for the Liz one.
So, you had already waited until the time the module was delivered to claim the reward.
I know what you are saying though, you are saying they should add some code into the system to allow for them to automatically grant the reward to the person once they claim the CG reward.
There's a few problems with that.
One, it requires them to write new code into the CG system (dev time they ain't gonna be putting in)
Two, it would actually annoy me, because it would mean I'd have to go to the station to claim the reward, when currently, I can just carry on with my game, and both reward automatically claim after a while (CG cash rewards auto claim after some time)
What FD are doing, is getting a list from the CG of top 75%'ers, then running a database job to add the item into their storage in one go -(not on a per commander basis, which the claim system would need)
It does say in the CG text exactly what will happen though, and by what date.
But you are right, it's not intuitive, and that's obvious from the posts about "where's my stuff!?" that crop up after these.