Failed to synchronize time with server

sebi2234

S
I'm try to launch the game via Steam but when i press Play i,m getting an error message "Failed to synchronize time with server" (i have like 200h in game and i didn't have any other problems until now). Also i tryed to download the Laucher from FDev but i get the same error. Also sync time in windows 10, restarting router, or reinstalling the game does not work!! Anythin else on laptop and any other game work fine. Does anyone know how to fix this?

EDIT: I remember now that 2 days ago I start the game and worked fine, then later that day an update from windows 10 came for .NET Framework and after that the game didn't worked (may be related?). Anyway I tried to reinstall the .NET and even reseting windows 10...
 

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yianniv

yianniv
Ok is your time settings in American or British English? Is "7/12/2019" the 12th of July or the 7th of December? Check that your time is ok, that your regional settings are ok and that your timezone is ok.

When the PC clock is off you can't establish https connections (security is time sensitive), so you'd probably get errors doing web banking, or visiting simple https sites. If you verify that all is ok with your pc, then there is the simple possibility that a Frontier server has problems, in which case others will start noticing, too. Best of luck, I'll start the game in a few minutes, too.

Edit: everything is ok on this end, using Steam, too.
 
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sebi2234

S
The time-zone, the hour indicating, the date, everything is ok. I also check other forums and sites and there were a lot of ppl with this problem even recently (in April or so), but I didn't find a solution that works...
 

djh_au

D
I have the same issue, I just ran windows update and it had some .Net patches, so I wonder if it broke it.
I have tried a re-install of the launcher and PC reboot - no good!
 

yianniv

yianniv
It may be worth checking your windows proxy settings. Open internet explorer (even if you use chrome, because chrome uses IE's settings), click the gear on the top right, Internet Options, Connections, and LAN Settings. Uncheck everything, especially the "Automatically detect settings" tick. Sometimes a malformed wpad.dat file from routers can cause problems.
You're not using any sort of VPN service are you? (grasping at straws, now) or some weird antivirus that tunnels traffic to check it....
Did you contact FD support?
Edit: Also, did you try connecting to your router's web page and checking the date/time there?
 

sebi2234

S
yianniv said:
It may be worth checking your windows proxy settings. Open internet explorer (even if you use chrome, because chrome uses IE's settings), click the gear on the top right, Internet Options, Connections, and LAN Settings. Uncheck everything, especially the "Automatically detect settings" tick. Sometimes a malformed wpad.dat file from routers can cause problems.
You're not using any sort of VPN service are you? (grasping at straws, now) or some weird antivirus that tunnels traffic to check it....
Did you contact FD support?
Edit: Also, did you try connecting to your router's web page and checking the date/time there?
Click to expand...
i'm not useing any proxy or VPN settings, and only "Automatically detect settings" is check, my antivirus is Windows Defender. I send a ticket to FDev, i'm waiting for a response now.
In my router web-page i can't find any date/time setting (i searched the web how to but there it isn't)
 

yianniv

yianniv
sebi2234 said:
i'm not useing any proxy or VPN settings, and only "Automatically detect settings" is check, my antivirus is Windows Defender. I send a ticket to FDev, i'm waiting for a response now.
In my router web-page i can't find any date/time setting (i searched the web how to but there it isn't)
Click to expand...
Ok, did you uncheck the "automatically detect settings?" and try again?
 

parvee

P
Few years on... I just thought I'll post my resolution to the problem - if you find that it's not servers being down or dodgy and your system clock is all good. For me it also manifested in Launcher not showing content but white blank screen and old pre-horizons orange buttons, rather than Horizons blue.

It's about security and in essence launcher failing to negotiate secure traffic with the server - synced clocks is part of that negotiation, and error msg is just a clue. So it might be firewall or antivirus messing with requests/responses. Try adding exceptions to your firewall or temporarily disabling firewall.

For me it wasn't that easy though. I connected dots with lots of entries in Event Log, talking about TLS (security protocol) for some other unrelated software. I followed the stackoverflow article here to resolve it. You just need to create two .reg files and paste the content in to them then run. Event Log stopped being flooded with errors and... well, Elite Launcher started working again, no problems.

Just giving my bit back to awesome game and community.

o7
 

Northpin

Northpin
parvee said:
Few years on... I just thought I'll post my resolution to the problem - if you find that it's not servers being down or dodgy and your system clock is all good. For me it also manifested in Launcher not showing content but white blank screen and old pre-horizons orange buttons, rather than Horizons blue.

It's about security and in essence launcher failing to negotiate secure traffic with the server - synced clocks is part of that negotiation, and error msg is just a clue. So it might be firewall or antivirus messing with requests/responses. Try adding exceptions to your firewall or temporarily disabling firewall.

For me it wasn't that easy though. I connected dots with lots of entries in Event Log, talking about TLS (security protocol) for some other unrelated software. I followed the stackoverflow article here to resolve it. You just need to create two .reg files and paste the content in to them then run. Event Log stopped being flooded with errors and... well, Elite Launcher started working again, no problems.

Just giving my bit back to awesome game and community.

o7
Click to expand...

I had that once, when i got my new computer and it somehow had the correct time but the wrong time zone... Correctly setting the timezone and the time fixed it for me.

If one is using a W10 computer, there should be no TLS issues (using anything older than Windows 10 would be rather unwise)
 

Cmdr Butter

C
I'm getting the same error.
  • I tried to reset my time,
  • Tried resetting my router,
  • Tried disabling IPv6,
  • Reinstalled the game,
  • Disabled and reenabled my WLAN Adaptor,
Nothing works!
 
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