Franchise Mode Maintenance - 14 November 9.30AM UTC

[Paul_Crowther]

Hi Zookeepers!

We will be temporarily taking Franchise Mode offline for a short maintenance period at 9.30AM UTC - thank you for understanding

 

[Factabulous]

Any idea how long it will be down? People might ask

 

[Kai]

Any idea how long it will be down? People might ask

Think it said 30 min on the in-game pop up box.

 

[Steve Whiterod]

Will this fix being unable to purchase animals for cash in the market?

 

[Tim bo]

An announcement for maintenance this time?

They're learning.

Next learning step is to make the announcement before the maintenance starts.

Little steps. Little steps.

 

[Arletario]

Uhm, there was an ingame popup? I did not receive any, I was putting 10 gold animals up on the trading market and the server shut down out of nowhere..

 

[gula1]

Isn't it possible to anounce the maintance of the server ingame like many other games with online features? Like a pop up that said that the servers will be shut down in xxx minutes. I don't check this forum and Twitter all the time where it was anounced. That would be nice.

 

[Factabulous]

If anyone has a pic of the in-game pop-up it would be neat to share - then people know what to look out for

 

[Dae]

An announcement for maintenance this time?

They're learning.

Next learning step is to make the announcement before the maintenance starts.

Little steps. Little steps.

Well technically it was announced before... and at least we know it's not just some new server issue. I had an in game pop up saying the server was shut down for maintenance, but a 5 minutes beforehand pop up would be nice to let us the time to clean up what we are doing.

 

[Tim bo]

If anyone has a pic of the in-game pop-up it would be neat to share - then people know what to look out for

Here y'go

 

[Factabulous]

Here y'go

Nope - this one:

Think it said 30 min on the in-game pop up box.

 

[Arletario]

Like a pop up that said that the servers will be shut down in xxx minutes.

I second this!

I don't check this forum and Twitter all the time where it was anounced.

There is no announcement on their Twitter or Facebook and the announcement here was made 2 minutes before shut down

Here y'go

Yeah, but the servers were down at this point already - a message like "server maintenance in 5 minutes" would be nice

 

[Jenrai]

Will there be any patch notes or is this just back end stuff?

 

[PeppyPepp]

Guess it's time to start my Christmas Zoo in sandbox!

I agree with everyone here, a pop up in the game's menu would be nice and the best way to avoid all the confusion.

 

[Paul_Crowther]

Hello Zookeepers!
Our maintenance on Franchise Mode is now complete and you should be able to access your zoos again. Thank you for your patience!

 

[gula1]

Server is online

 

[Llamadrama]

Server is online

How's the market? Better? More responsive?

 

[gula1]

I never had problems with the market yet.

 

[celynn]

How's the market? Better? More responsive?

When I tested it was okayish, better than before, but still only one page viewable. And it was still laggy. Guess I will stick to challenge mode for now. :-/

 

[Dae]

There's more than 1 page, since you can change the page, but it doesn't show how many pages there are anymore. And the lag is often awful, multiple clicking to get a response from the UI