Paul already explained that bit to you.
That's good news
Paul already explained that bit to you.
They already said they imported all the bugs they intend to. Periodic clearouts of the bugs area has always happened.WIll you be importing all of the bugs that have already been reported and not fixed yet or is FDev, using this as a way to clear the technical backlog?
What I'm not clear on is if confirmed (the old way, by Frontier themselves) bug reports that were not imported to the new public site are:They already said they imported all the bugs they intend to. Periodic clearouts of the bugs area has always happened.
From Paul's OP:What I'm not clear on is if confirmed (the old way, by Frontier themselves) bug reports that were not imported to the new public site are:
1) Fixed internally (to be released in an upcoming patch)
2) Still on Frontier's internal bug tracking system
3) Totally erased, thus requiring us to resubmit those bugs again
So it could be 1 or 2, depending on the bug.All bugs from before the 25th March are being reviewed and added to internal tracking system when deemed they need to be.
It's that "when deemed necessary" that's a bit ambiguous. It could be just as likely that someone in Frontier says, "Should we waste time fixing bugs for PS4? Nah!!!" and just deletes the reports to get rid of them. I know that's a grim outlook, but having played on PS4 from the beginning, it feels like an abandoned platform these days, and it would not surprise me at all if a majority of our bug reports were swept into the "not worth our time" trash bin.From Paul's OP: "... when deemed necessary." So it could be 1 or 2, depending on the bug.
What I'm not clear on is if confirmed (the old way, by Frontier themselves) bug reports that were not imported to the new public site are:
1) Fixed internally (to be released in an upcoming patch)
2) Still on Frontier's internal bug tracking system
3) Totally erased, thus requiring us to resubmit those bugs again
I'm waiting until the next patch before I resubmit any bug that I reported using the old system, with the hope that the answer is either 1 or 2 (double-plus hope for #1).
That sounds good. Now forgive me for beating a dead horse, but I really want to make I understand. I've submitted some detailed bug reports in the past, to the point that QA has said, "We don't need any more information on this." There is no advantage to reposting this bug yet again under the new system and then campaigning to get people to vote for it. You folks have on your system, and you'll fix it when you fix it, no more effort required on my part. Is this correct?Reports from before the 25th of March have been added to our internal tracking systems. That means they are still being looked into but aren't listed on the Issue Tracker. The Issue Tracker helps track and report new bugs but it doesn't draw a line over old ones. Hope that clears things up.
That sounds good. Now forgive me for beating a dead horse, but I really want to make I understand. I've submitted some detailed bug reports in the past, to the point that QA has said, "We don't need any more information on this." There is no advantage to reposting this bug yet again under the new system and then campaigning to get people to vote for it. You folks have on your system, and you'll fix it when you fix it, no more effort required on my part. Is this correct?
Some feed back on the bug tracker,Hello all!
As part of our efforts to upgrade our forums and feedback process, we are excited to share the details of our brand new Issues Tracker with you!
The Issues Tracker is a new website that will replace the current forum system of reporting bugs with one that puts the power in your hands. The new Issues Tracker will not only make it easier to report new bugs and issues to us but will also help make clear to us which issues matter most to you.
Awesome New Features
How the Issue Tracker works
- Search for existing reports using keywords
- Contribute to other players' reported issues
- Vote Up the confirmed Issues that matter most to highlight their importance
- See what the Top Issues are
- Follow all the progress from your own reports on a dedicated 'My Issues' page
The Bug Report forums are set to be archived. Reports created from the 28th March up until the launch of the Issues Tracker will be added there by us, so we can ensure they are reviewed in the new system. All bugs from before the 25th March are being reviewed and added to internal tracking system when deemed they need to be.
- Login with your Frontier Account
- You report an issue to us
- The issue will be listed on our tracker in an 'Unconfirmed' status
- Other players who are experiencing the same issue can contribute confirmation towards your issue
- Once enough confirmations are received the Issue will be flagged as confirmed and people can begin voting on it
- You can upload images to help support your case in your report
- You have 4 votes to spend on issues that you feel are important.
- Voting on an issue will raise its awareness and importance
- Votes do not replenish until an Issue is resolved
- You can remove your vote from an issue at any time
- You can track the progress of all your issues on the 'My Issues' page and a search function allows you to find the Issues you are interested in quickly and easily
At launch all reports you make will be shown under your Frontier ID rather than a display name but we may look to retroactively alter this to your forum display name in a future update.
We're excited to be launching this new site for you, to ensure that the Issues that matter most get the focus they deserve. We're aiming to launch the site at the beginning of April and will share all details with you once it's ready to go! Thank you all for your reports and support so far!