Frontier Support <3

[KingTurtle]

Your lost crew member, Gizelle Cortez, is also alive and kicking. They are currently set to be on shore leave, awaiting your assignment.

I hope that this helps! If there is anything else I can do to help, please don't hesitate to get back in touch.

Kind regards,

CMDR Asterix
Elite: Dangerous Customer Support Wing

Your Frontier Developments Team

You folks are awesome.

Note: I was a victim of the recent skimmer bug.

 

[Marcus Machiavelli]

They rock!

 

[Jenner]

Yup, they are very helpful and responsive.

 

[Franc Kaos]

+1 to the awesome support team, really responsive and humorous too! [up]

 

[Schmack]

They rock!

They do well, but I have 28 dead passengers that never made it back to this side of the mirror. :'(

 

[Gunnet]

Another entry in Support's flawless record. Bonus points for still keeping the friendly and slightly informal (in a good way) tone even though they're probably fielding vast quantities of skimmer bug tickets at the moment.

 

[Jmanis]

Same here. Really speedy reimbursement of a loss to the falling skimmers, and some guidance on avoiding the issue while they sort it out.

 

[KingTurtle]

Another entry in Support's flawless record. Bonus points for still keeping the friendly and slightly informal (in a good way) tone even though they're probably fielding vast quantities of skimmer bug tickets at the moment.

Yeah, it's a shame that this bug is taking up most of their time and causing delays.

 

[MottiKhan]

Yes, FD support are pretty good. If they don't get it right the first time, let them know and they'll try again until they get it right. I'm pleased with their performance.