Well your post. It is comforting to know people here on the forum care enought to track my playtime stats, when they think I last played etc and posting habits here for their records. It's all useful data for forum discussion nowadays.
Frontier's ED Community Manager Replacement?
- Thread starter bitstorm
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NO - there are still these to CM wantabes out there who don't know the difference between a Courier and a Cutter and need to be publicly humiliated by Bitstorm because of 'reasons'
![[PS4] Filthymick420](https://d2aefvhu2f0gi9.cloudfront.net/data/avatars/m/201/201444.jpg?1555738739){kind=avatar}
I dislike that I like moaning about disliking galnets emptiness.
Oh no, nothing as simple as just being able to identify a ship. Nope, this requires 100% accuracy, the successful applicants must be able to correctly identify a ships loadout, right down to what engineering has been applied and how the engineering works and what it does. Anything else is a sure sign of incompetence and we all know now that incompetence at any level, no matter how minor, will not be tolerated by Commander Bitstorm.
MY posts about Space Engineers!
Being blunt, without having done the Imperial ranks to the point of being able to buy and outfit any of the 3 'main' ships (as the eagle doesn't need rank, and is lovely!) recognising them 'immediately' from a model isn't a given. Even in game (bar size) if one isn't taking a great deal of notice of other ships, being able to go Clipper, Cutter, Courier, Cutter... instantly.. Not always easy 
Yes Ratty, err Wayland (lol) but you don't hold the exalted position of Community Manager and thus aren't held to the exacting standards set by the OP.Being blunt, without having done the Imperial ranks to the point of being able to buy and outfit any of the 3 'main' ships (as the eagle doesn't need rank, and is lovely!) recognising them 'immediately' from a model isn't a given. Even in game (bar size) if one isn't taking a great deal of notice of other ships, being able to go Clipper, Cutter, Courier, Cutter... instantly.. Not always easy
P.S. I love being blocked by the OP, I can say anything I like (within reason) and know he can't challenge what I say
They don't necessarily have to be actively hostile towards management to get a point across and to appear to be on the side of the community, simply giving factual statements through gritted teeth could be used to achieve the exact same effect without the drama. Don't say "I know, but management sucks", just say "we are aware of the issue, but management has decreed that this is issue is commercially non-viable to resolve until further notice". Simple, factual and without any unnecessary vitriol or accusations of being a mouthpiece - just a quick highlighting of the situation and an explanation as to why nothing is being done.
Similar things can be used to give the illusion that a community manager is on our side for different questions. No news on the Panther Clipper? Rather than saying "no news at the moment", they could give a much more human response such as "no mention of this in the dev offices recently, so no news there" or "would love to discuss that, but that whole issue is NDA'd up to the eyeballs at the moment".
And that's the whole point, they should give the illusion that they are with us. That they are just one step above the moderators here, that they are shepherds and leaders for the community, as a good manager should be. They don't need to actually be on our side, just enough to pretend to be when we are in earshot. It's not good for the flock if the shepherd goes around plainly in wolf's clothing, they should at least give the illusion that the aren't just preparing to send us off to the abattoir.
Also, within marketing it helps a lot to know a lot about the product you are allegedly marketing. If I'm speaking to a salesman about a prospective product, I'd like for them to know beyond just the very basics and up to what it is reasonable for a user to encounter during normal use; if half of my questions of "what does that feature do" and "how do I use this functionality to good effect" are met with referrals to other people or stock phrases like "I'll get back to you on that" then I'm quite likely to simply ask to speak to someone who actually understands the product rather than a clueless marketer. Granted, that's more of the role of their upcoming influencer manager though. That's probably also why I tend to ignore regular marketing folk and instead focus on reading reviews, specifications and datasheets to make my own mind up.
Similarly, part of marketing is to research for market data and get feedback to allow for further improvements and developments to the product - how can you expect to keep on delivering better products if the business doesn't actually know what is good? CMs, alongside whatever analytics division FD have (assuming they even have an analytics division who go datamining through everything to identify issues), are their primary source of feedback on the reception and effectiveness of new features as they are FD's main eyes and ears within the community; it's very hard to collate and make sense of community feedback if all you are seeing are unfamiliar sci-fi buzzwords mashed together (in particular if the community when the community uses acronyms or slang when discussing issues, someone not well acquainted with the community might now understand terms like the "Federal Bricks" or "Thargoid Thursdays"), but it's much easier if you actually know what all the terms mean within the context of the game.
More generally on the topic, part of the problem that I see here is how locked down the whole thing is and how distant we actually are from the real work being done. From what I have seen in other game communities, nothing makes a particular individual developer in a dev studio more popular with the users than simply communicating with them. People get angry with what they do not understand, they are given a black box and if it doesn't work the way they want it to and they don't know why it was made to work a particular way then it just frustrates them. Granted, some people will never bother trying to understand things, but its a lot easier to remain calm and discuss things if have sufficient information to actually reason though design decisions. Even developers who have made controversial design decisions often get a Rockstar's welcome on the forums once they have established themselves as bastions of logic and reason in the pursuit of a perfect game.
For example, many people would say that the Mamba is bad design. It doesn't add any particular niche that the FDL doesn't, it's weaker overall than the FDL despite a similar price point, it doesn't even seem to add any lore-based reason such as being a competitor to the FDL as it is by the same manufacturer and it's similar enough in its characteristics that it barely even adds variety from the FDL. Personally, I can't see a single good reason for the Mamba to have been made. However, that's not to say that there is a solid design process behind why the Mamba was implemented the way it was, just that it isn't clear in-game and hasn't been communicated to us. Now, if the Mambas introductory livestream had a guest star from one of the developers who worked on the Mamba who could explain where it fits in the manufacturer's product stack and how it enriches the game by virtue of its very existence, then I would probably have a quite different opinion on the Mamba. The livestream showed what the ship is and does, but not why it even exists in the first place.
I actually called you Bilbo earlier in the thread. Shows you how much attention I'm paying here
I'm pretty sure that's not true.
Why should I, or for that matter, anybody care?
Being blunt, without having done the Imperial ranks to the point of being able to buy and outfit any of the 3 'main' ships (as the eagle doesn't need rank, and is lovely!) recognising them 'immediately' from a model isn't a given. Even in game (bar size) if one isn't taking a great deal of notice of other ships, being able to go Clipper, Cutter, Courier, Cutter... instantly.. Not always easy
Speak for yourself, I never owned or piloted an imperial ship and I never had issues recognizing the three main ships.
That's a very insightful post. I personally would have full respect for the honest truth, id rather be told the truth and disappointed than being pacified or left with zero communication. Over time if you go though all the issues that come up.. a good 1/2 of them would be closed by a definitive word, as the vast majority are optional problems and also technically subjective.
Sadly, we only have evidence of a different approach. Frontier have decided they need to be so squeaky clean they'll even go to the point of twisting disappointing service impacting decisions as being the fault of or even requested by the community. This only means they carry themselves with a different culture than some of us here anyway. Theres also a reasonable number of people here who take this obfuscation and run with it.. so it just depends on how they as the company frontier want to sleep at night.
The quicker you can first see it for how it is and then let it go, the more successful because there's still a great game to enjoy regardless. Always keep yourself open to if frontier decide to step up / return to standard though.
Yeah you could definitely imagine a much easier ecosystem if frontier operated less in the shadows and more took ownership of the service.
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Stop spewing hate. Can you donk people for hate speech? Why is hate like this post tolerated and supported in these forums? I don't get it.
The Roc makes the Defiant look good, It was significantly slower and according to Wikipedia only downed 1 enemy bomber before being relegated to air sea rescue and target tug duties. In comparison the Defiant had some limited success as a day fighter until it was deemed too vulnerable and then a more successful time as a night fighter. Later it was used in ancillary roles such as electronic counter measures, air gunnery training as well as the air sea rescue and target tug operations that the Roc was used for. Defiants were even used in the development of ejector seats.
This is a Cutter
and this is a Courier
.JPG)
They are easily distinguishable to the trained eye
I don't know, i'd allow the CMs a slip of the tongue or a little confusion over the naming. But hey, i'm not super critical of people just doing their job and mixing up words.
This has to be sarcasm or you really don't understand what a community manager does.
Also i just watched the clip again, and are we sure that wasn't just Steven Bennedetti trying to hit on kolo? Look at em
There's a point about community management that definitely stands, we can hope for better in the future. But the trigger for this thread might be alternate.
There's a point about community management that definitely stands, we can hope for better in the future. But the trigger for this thread might be alternate.
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