how does everything work here?

[morkovka]

this is the second time I'm trying to get a response from people about autobanning my account with a bot. What should I do? The support service has not responded for more than a day, is it supposed to be like this?

 

[Robert Maynard]

Customer Support deal with game account issues.

As advised in your first thread on this topic, the forums are not the place to discuss actions taken against ones game account.