Issue Tracker: unconfirmed issues expire after 30 days

I'm not impressed by the issue tracker in general.
Most bugs getting fixed are so obvious, you don't need a specialized webpage for those.
The rest (read most) are just added to the pile and totaly ignored.
Just look at how many pages there are and how old those reports are.
 
In some ways I'm actually glad to see they're changing something about it. It's been the CQC of bug trackers for a while now

9 times out of ten, when it is suggested to them to bug report it on the issue tracker the standard response is "where is it?"
yeah, so ridiculous to not have links here or in the game. If they could do that and make it so I stay logged in for more than a day (nothing like having to log in every day to stop me using it)....
 
The whole thing is a dumpster fire.

Navigation is terrible -- Let's say you search for an issue then scroll through a few pages before clicking a result that sounds like what you're looking for. After reading the report, you realize it's not what you want, so you navigate back, and the stupid thing drops you right back at the top of the unfiltered master list. You've got to delete your search out of the search box and type it in again to even get back to the results at all.

It's no wonder people don't look for duplicates before they post new bugs; searching the archive is torture.

And then you think to yourself, "Why even report this?" Because after you've looked around to see if someone else has raised the issue, you realize how stupid this whole thing is, and that entering this issue is going to be a huge waste of your time because no one is going to find it in this pile of dung to even add their 2 cents so it will never get confirmed.
 
Unbelievable. ...?
The bug where there there was multiple reports about fighter npc's not talking and not confirmed for 2 months and STILL NOT FIXED. You would think that if there multiple reports of the same issue that would confirm the issue.

All this confirm / not-confirmed talk is just a smoke screen. Fdev you think everyone reporting bugs are lying ?

I don't understand why we need to do Fdev's job on investigating their bugs.
 
In some ways I'm actually glad to see they're changing something about it. It's been the CQC of bug trackers for a while now
On the contrary, it's the Powerplay of bug trackers.

Getting your bug confirmed [1] not only requires coordinated action on your part, but working around the uncoordinated action of other people thinking they're helping by independently reporting it, or forgetting to tick the "can reproduce" checkbox so their confirmation doesn't count for the numbers.

Now, we even have the potential for the introduction of 5C! If there's a popular bug you don't want Frontier to waste time on, make sure you report it at least daily to spread out those confirmations. All we need now is some in-game items only available if you report a certain number of bugs per week and we can have module farmers too.

...

Obviously Frontier need to do something about the fact that there's several thousand bugs in it, probably about half of which are unmarked duplicates of popular bugs or misunderstandings of game functionality. That's not going to stop if they just throw out almost every report after 30 days (after a major version release I could understand - plenty of historic bugs have been "fixed" without ever officially being fixed, because the underlying feature got rewritten) - it needs them to actually put a suitable number of staff full-time on managing it and in the short-term, a few more to get the backlog down.


[1] And yes, bugs don't technically need player confirmation to reach the confirmed state - but Frontier aren't manually marking as confirmed most of the others.
 
whoa.....hold up....wait a minute there....

are you saying that when someone reports an issue IT'S UP TO OTHER PLAYERS TO PLAY TESTER AND CONFIRM THE ISSUE FOR FDEV before they'll even start thinking about looking into it????

and how much are they paying players to do their work for them?

I'm not entirely sure what outrage you are expecting here, look at any game with a forum and you will see bug reports, a support area, folk trying out features, reporting that they don't like X (or stating that OMG that slightly different shaded / offset bit of the UI is offending my very being CHANGE IT NOW!!! Ultimate mega whine!!!). All without getting paid.

It's par for the course.
 
Seem like fdev don't care enough to confirm the issues themselves and want mobs to confirm! At least put duplicates together.
 
Nope - they already confirm some. Others, you'll need to organise a bit. Finally some content for Squadrons ;)

Getting them confirmed is only the first hurdle, getting them fixed......

good luck

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rootsrat

Volunteer Moderator
I can see the point of doing that to an extent. I'm sure some players will log their annoyances as "bugs". It's extra work for the devs to filter those out.

Saying that, 10 people to confirm an issue seems excessive. I think 5 would be a healthy medium.

It certainly does make me wonder if I should bother logging any issues tbh...
 
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Ozric

Volunteer Moderator
All of my reports are still "confirming" even though some are ~6 months old, and some have now been fixed.
 

Deleted member 38366

D
lol , a design as lousy as the Issue Tracker inception itself. Fitting, though xD

I'm so glad I didn't waste my time anymore on that free QA, most of which would go to DEV>NUL anyway.
They can find some other fool to do what would be their jobs (which going by the recent Release they refuse to do).

I wonder when the FDev/EA merger will be announced? By now, they'd go hand in hand like a happily married couple.

PS.
It's about time we create a Ranking of "oldest unfixed bugs" and "bugs reported {n} times but still unfixed".
COB - Champions of Bugs , the newest ELITE Challenge ;)
 
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