As far as im aware they are. Lets be honest here they could rush out a release next month and you and other LEPers would be saying its trash and asking for a refund.
Presumably you will be fine with them deducting anything you have gained as a LEPer?
Why so they can have even more people with poor impulse control and expectation management skills starting threads asking where their stuff is.
Yes the AFAIK is the bit that's a problem, none of us know any more. Clearly rushing out releases isn't desirable, but that does seem to have become the norm. Working to a plan, with deadlines that are realistic for the content. I have very low expectations for what is delivered, but it was greater than 'nothing for the next 5 years'.
People saying something is trash & asking for a refund based on that is certainly something that could happen.
Deducting anything I gained as an LEPer? That would be the cosmetics we got in December (snowflake & a few other bits) which were gifted as an apology for the protracted delay. The apology was worth something to me, the cosmetics themselves aren't.
I think the argument that some people have poor impulse control is not one FDev would make. They sold the thing, they could demonstrate their confidence that enough stuff will still be delivered to make it a worthwhile purchase now as it was in 2015.
Taking the money then not delivering anything for years, then forgetting about those customers (at FX17), saying when chased up that there will be another long delay, then when that date approaches apologising & announcing an even longer delay? That doesn't inspire confidence.
So it seems to me the problem is easily solved. Just return the money for anyone who is not happy to keep waiting any more. I'd rather they talk about what's coming of course, but I accept they feel they cannot. I'd rather they had actually delivered the content, there certainly has been enough time for stuff to be delivered, there certainly has been content delivered that could have been charged for. Offering to return that extra money is a viable & practical solution under the circumstances. No company wants to give up income, but as you say yourself they have effectively ruled out the preferable options over the past several years of inaction & silence.