Major ARX bug

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SpaceGoblin

SpaceGoblin
I cleared a save just before the ARX giveaway period that started, decided I wanted to try something different and cleared it again (also just before the ARX giveaway).

I'm pretty sure I kept the 125 or so ARX I'd earned through play to that point, And that the weekly totalizer read 125/400 when I started up my new CMDR, with that 125 still in the bank.

As I say 'pretty sure', but in the absence of a screenshot (and obvs I had no reason to take one back then!) of the main menu screen, I can't be sure.

I'm sure they'll figure it out.

Hope you attached your ARX receipt to the ticket @Codger :cool:
 

bitstorm

bitstorm
M00ka said:
Everyone take a deep deep breath for a second and think about the situation.

Firstly, yes I agree those Arx that are PURCHASED should somehow be transferrable - problem is working out which Arx were purchased and which one's were earned.

Now for the free Arx earned by playing the game. From what I have read here, when you reset your account you lose everything. All your credits, ships, ranking all get zeroed out. The only thing you get to retain are the cosmetics. So in that regard it makes sense that the Arxs earned by playing the game are wiped to, just the same as credits/ships/rank.
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There's nothing difficult about it, Arx belong to the account not the CMDR, they are an out of game resource and have no meaning in game.
 

M00ka

M00ka
bitstorm said:
Hehe.

If Arx earned is attached to the player


There's nothing difficult about it, Arx belong to the account not the CMDR, they are an out of game resource and have no meaning in game.
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Strange, if Arx has no meaning in the game, how can you earn them in the game? I really think you should take over the running of FD, you are way to smart just to be a player, you have all the answers :D
 

Hanerib

Hanerib
I think it's great to have an option to sacrifice Arx as a votive offering. Clearing your save is allegorical to taking the walk of Via Sacra, experiencing a commander death and rebirth, then stripped from mundane vestiges of credit and Pilot's Federation status you'll reach the Mons Saturnius and Citadel, The Arx, greeted by Vestal Virgins, the Arx returns whence it came from, completing the cosmic cycle. It just makes sense.
 

bitstorm

bitstorm
M00ka said:
Strange, if Arx has no meaning in the game, how can you earn them in the game?
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The emphasis being on the you. You are not really the CMDR (unless you're roleplaying).

You earn Arx by playing (or logging on), your CMDR doesn't earn them, your CMDR did nothing. Your CMDR cannot take a mission from the mission board to earn Arx.

Arx are not useable by your CMDR in game at all, they are assets belonging to the player (actually the account) and used by the player.

If they ever did become useable by your CMDR then you'd (probably) be looking at some sort of pay to win being implemented.

If they did belong to the CMDR it'd be like humans earning "Fairy Points" randomly throughout the day for actions the magic fairies deemed worthy. ie really ** stupid.

M00ka said:
I really think you should take over the running of FD, you are way to smart just to be a player, you have all the answers :D
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Not sure about that, it seems obvious, they were just a replacement for Frontier Points right?
 
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Florenus

Florenus
M00ka said:
Strange, if Arx has no meaning in the game, how can you earn them in the game? I really think you should take over the running of FD, you are way to smart just to be a player, you have all the answers :D
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ARX are virtual currency bought with real money. The fact that you can earn some by playing the game is a way to encourage you to play and also buy more. It has nothing to do with your character, or whatever - it's (it should be) tied to your account. No question about it.
 

Stigbob

Stigbob
Florenus said:
ARX are virtual currency bought with real money. The fact that you can earn some by playing the game is a way to encourage you to play and also buy more. It has nothing to do with your character, or whatever - it's (it should be) tied to your account. No question about it.
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My paintjobs are all account tied, resets don't matter. So this will just be an error on somebodies part.

Christmas freebie ARX might be different, as the save game they were granted to no longer exists and you've never been able to transfer things between accounts IIRC.
 

Noobilite

Noobilite
Ezren said:
Could be, but there's very little information on this as is. ARX has been around for a few months, but somehow nobody has encountered this issue before?
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People probably don't delete their only character often. If we had multi character it would be more likely to be seen faster. But that is still a thing that could go without detection for a bit.
 

CMDR Terrorfirma

CMDR Terrorfirma
BigBANGtheory said:
I'm completely OK with One Account = One Commander
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This has nothing to do with playing multiple CMDRs at the same time. You can't put multiple CMDRs on one account. You have to buy separate accounts for each. The problem being described is that if you choose to clear your CMDR save and restart the game with a new CMDR name from the beginning, you should not lose ARX you paid for. That belongs to the player not the CMDR name. Now... I can see losing ARX that were "earned" by playing under a different CMDR name when ending that CMDR. But not ARX you paid cash money for.

Problem is that I doubt they keep track of if a single ARX credit was bought or earned by gameplay so... this is a bug... ARX should be tied to the Account not the CMDR name. This is just plain sloppy programming and sloppier bug testing.
 

gooddoc

gooddoc
There's another problem with this losing ARX's on a reset issue.

If someone buys say 5000 ARX with cash but also earns 5000 ARX ingame, then purchases a paintjob for 5000 ARX.....which part of their 10000 ARX total is used to buy the paintjob first, the paid for ARX or the earned ARX:unsure:.

Probably best for Frontier to not delete any ARX upon reset, but they do what they want.
 

Florenus

Florenus
Stigbob said:
My paintjobs are all account tied, resets don't matter. So this will just be an error on somebodies part.

Christmas freebie ARX might be different, as the save game they were granted to no longer exists and you've never been able to transfer things between accounts IIRC.
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You're assuming ARX are assigned to a save, not an account, which would be really weird, if true.

It would mean that ARX are part of the reward existing in the game world for what your character does, just like credits. And we know that's not true. At least it's not supposed to be like that.
It shouldn't matter what save you use, ARX should remain untouched, because even if you erased the progress of your character, you played the game - which is what free ARX were given for. Not to mention this would mean there are two kinds of ARX - those you buy, which are assigned to account, and those you get for playing the game, which are assigned to a save.

I believe it's a bug, or oversight on FDev part and should be fixed.
 

Factabulous

Factabulous
  • Thanks to the OP for flagging this up
  • It's obviously a bug
  • fdev will fix it to work as it obviously should at some stage
  • until then I guess it's support tickets for the affected
With all the current conspiracy / hater threads about ARX some of the more fundamental issues with their introduction seem to have been lost - people are still reporting ARX they purchase going missing, and there is still no useful transaction history for ARX bought / things bought with ARX.
 

Stigbob

Stigbob
Florenus said:
You're assuming ARX are assigned to a save, not an account, which would be really weird, if true.

It would mean that ARX are part of the reward existing in the game world for what your character does, just like credits. And we know that's not true. At least it's not supposed to be like that.
It shouldn't matter what save you use, ARX should remain untouched, because even if you erased the progress of your character, you played the game - which is what free ARX were given for. Not to mention this would mean there are two kinds of ARX - those you buy, which are assigned to account, and those you get for playing the game, which are assigned to a save.

I believe it's a bug, or oversight on FDev part and should be fixed.
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Nope I'm assuming bought paints are account not save specific, as that's how my (free only) ones operate. The bonus giveaway ones might be different as this is the first time its come up. You lose everything when you reset (except account linked paints) so the freebies may be the same.

The free ARX are an in game reward for what you do, you don't get them by just logging in they are for in-game activities normally. The Christmas stuff was done differently, but in this case that character no longer exists so they've gone.

Had the freebies been spent prior to resetting maybe it wouldn't be an issue.

Either way, I'd wait for supports response before being bothered since a reset immediately after being given a load of free stuff may not have been anticipated as being a thing, and the Christmas giveaway may have complicated matters.

Just teething trouble with new stuff.
 
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