My ship just exploded and now I lost it all

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I'm so heart warmed that you find it so amusingly different.

No double standards there then.

Edit. If someone makes an honest mistake, at what point do you consider supporting it then? Just so that I'm clear about your double standards...

If you can't see the difference between someone losing everything he owns and you getting the most expensive ship in game it quite clearly shows what's wrong with our society in real life.
 
Funny that...

Yet when I accidentally bought a Cutter because I hadn't switched to the my ships (middle) tab on the Shipyard screen because I was distracted at the time, I'm supposed to take it on the chin despite losing a significant number of millions upon the subsequent sale of said unwanted Cutter once I realise my mistake...

As I said, Funny that...

And they empathy I got when I raised the matter on the forums for a similar lapse of attention as the OP?

None whatsoever.

Look at it this way: when a millionaire loses a fortune, nobody's very sympathetic, because a millionaire can usually afford it. When a poor guy loses 50 bucks, on the other hand . . .

(I am sorry that happened to you, though -- something very similar happened to me once. Wasn't a Cutter, though, and I didn't have that much money, either. I laughed it off . . . best way to deal with such things. :) )
 
If you can't see the difference between someone losing everything he owns and you getting the most expensive ship in game it quite clearly shows what's wrong with our society in real life.

Its still a double standard whether a rich person loses a fortune or a poor person loses 50 bucks. They have both lost money. The rich person may still have sufficient remaining funds as a buffer to whether the lose better than the poor person but that is the only difference. Ethically, its the same, just different order of scales.
 
That was a common mistake. Frontier is aware of this issue. Just rise a ticket. By default everything is selected for rebuy. If you click onto rebuy all, you deselect it ...

I agonised over that screen for some time recently before being confident enough to click.

If clicking "Rebuy all" doesn't rebuy all, that's poor UI design (bug even), which FD should indeed reimburse.
 
Its still a double standard whether a rich person loses a fortune or a poor person loses 50 bucks. They have both lost money. The rich person may still have sufficient remaining funds as a buffer to whether the lose better than the poor person but that is the only difference. Ethically, its the same, just different order of scales.

No, it's not. You don't know anything about ethics. We are not talking about 50 bucks but about everything someone owns by the way. If that's your attitude in real life too I am disgusted. This conversation is over.
 
Funny that...

Yet when I accidentally bought a Cutter because I hadn't switched to the my ships (middle) tab on the Shipyard screen because I was distracted at the time, I'm supposed to take it on the chin despite losing a significant number of millions upon the subsequent sale of said unwanted Cutter once I realise my mistake...

As I said, Funny that...

And they empathy I got when I raised the matter on the forums for a similar lapse of attention as the OP?

None whatsoever.

Yeah, I'd take that one on the chin. Come on, if people don't read how is that FDs fault.

What a strange place this is, me defending FD for once.
 
No, it's not. You don't know anything about ethics. We are not talking about 50 bucks but about everything someone owns by the way. If that's your attitude in real life too I am disgusted. This conversation is over.

Let's say 2 people lose 20k. Both have earned 100k in the past.

One lives in the moment, goes on expensive holidays, fritters away their cash down to 25k and now only has 5k left after the loss.

The other thinks ahead, invests money, is conservative with their spending, sacrifices living in the moment for a better future and has 90k bringing their money down to 70k after the loss.

You suggest the first person should be the higher priority in getting a bailout. I find this attitude to be disgusting in real life where idiots get the government bailouts on their dept and mortgages for living like idiots. Funny how things look from a different perspective.
 
Its still a double standard whether a rich person loses a fortune or a poor person loses 50 bucks. They have both lost money. The rich person may still have sufficient remaining funds as a buffer to whether the lose better than the poor person but that is the only difference. Ethically, its the same, just different order of scales.

After reading this, I am glad FD ignored your plea ;)
 
The screen needs a more fool proof design. I was also very confused at first to not click something wrong, and probably will be again should I ever die again.

it needs three big fat buttons:
"restore my destroyed ship"
"use a stored ship"
"start fresh in a default sidewnder"


with the price that simply restores evertyhing. and everthign else should be in a extra options menu, so onyl people who cannot (or don't want) would go to this extra screen.

it needs clear to understand buttons and what they do. Not soem "restore all" on the right but another selection box on the left thingy.
 
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Don't forget that ifyou didn’t have enough money in the bank, you don't get the option to buy back your complete ship, so don't waste Support's time if you were short of the complete rebuy cost.

Also, you can easily make a million an hour in a high RES with no skill and no risk shooting wanted ships in a basic Sidewinder, which is probably a quicker and more fun way to get your money back than sitting by your PC for 12 hours waiting for a ticket response.
 
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The screen needs a more fool proof design. I was also very confused at first to not click something wrong, and probably will be again should I ever die again.

it needs three big fat buttons:
"restore my destroyed ship"
"use a stored ship"
"start fresh in a default sidewnder"


with the price that simply restores evertyhing. and everthign else should be in a extra options menu, so onyl people who cannot (or don't want) would go to this extra screen.

it needs clear to understand buttons and what they do. Not soem "restore all" on the right but another selection box on the left thingy.

This is the heart of the matter. For something so crucial, and at a moment of high stress for the player concerned, the choices need to be very very clear ...... and simple.
 
When you clicked include everything you probably unclicked it. It is clicked by default.
I did this also. Support will put your modules back in storage for you.
FUEL RATS. They rock and have saved my back side more then once. AMAZING GROUP.
 
OP, if you want a couple of million credits in cargo, or whatever, to get you started again give me a shout and we'll figure something out [up]
 
Funny that...

Yet when I accidentally bought a Cutter because I hadn't switched to the my ships (middle) tab on the Shipyard screen because I was distracted at the time, I'm supposed to take it on the chin despite losing a significant number of millions upon the subsequent sale of said unwanted Cutter once I realise my mistake...

Oddly enough, you have my sympathy.

I've done that too. :eek:

At the time I knew my DBX was the 4th ship in the list so I just went "Shipyard - click - click - click - buy & store"

Eh? Why am I in a Keelback? [where is it]

Fortunately, it was only a Keelback so it only cost me Cr300k, or whatever, to flog it again.

Couldn't hurt to make the "Shipyard" and "Stored ships" tabs fundamentally different (use different coloured graphics, perhaps) so a player would ba alble to instinctively differentiate between them.
 
I've done this. I've also managed to accidentally delete my commander in the middle of a long session updating my bindings - you kind of get into a rhythm of pressing confirm.

Yes, I'm an idiot. And thanks, incidentally, to FDev for restoring my save on that occasion. But it doesn't alter the fact that their interface design is a tad suboptimal.

I sometimes wonder how much money they'd save in not having to handle so many tickets if they'd just spend a little on polishing the interface so these things don't happen. Delete Commander in particular really ought to have its own corner of the interface screen far away from anything else.
 
I've done this. I've also managed to accidentally delete my commander in the middle of a long session updating my bindings - you kind of get into a rhythm of pressing confirm.

Yes, I'm an idiot. And thanks, incidentally, to FDev for restoring my save on that occasion. But it doesn't alter the fact that their interface design is a tad suboptimal.

I sometimes wonder how much money they'd save in not having to handle so many tickets if they'd just spend a little on polishing the interface so these things don't happen. Delete Commander in particular really ought to have its own corner of the interface screen far away from anything else.

Yes, in Lord of the Rings Online, when you want to delete a character you get asked to actually type the character name as confirmation. It's a good method for something you'll do very seldom.
 
OP don't submit a ticket. Man up and take it on the chin. You made the mistake, learn fron it and move on.

Don't go running to mummy.
 
He learned that the UI is poor, which many of us have noticed. There's no need to resort to school playground vocabulary.

Really poor UI design? I guarantee this isnt the first time he's seen it.

Who are you his white knight? If the CMDR takes offence at what I post I'm sure he can stick up for himself. But I havent said anything personally offensive towards him so Im sure he wont.
 
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