Out of Fuel? - Explorer Rescue Service, The Fuel Rats

We've got to have a better way to communicate with the community. I've been jumping through systems, honking, align with next system, FSD charging, REFRESH FORUMS and see another post about Anuranium saving someone :) then jump. I scan the newbie forum for "emergency issues" but is there even a better way?
 
A live "logged in and ready" service is something we can do if the current thead-based approach gets overwhelming. At present it seems OK.

Options would be:
- an irc channel
- an email reflector (can forward to sms)
- an sms reflector ($$)
- an in-game notification system

My preference would be the latter and it is not too hard to implement. I think we're 3 weeks at this and don't have a good enough sense of how to scale or if we need to scale, yet.

IRC could work, it's small and unobtrusive.

Might be possible to jerry-rig some form of in-game system. I think Razer Comms has an overlay function and is free.
 
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We've got to have a better way to communicate with the community. I've been jumping through systems, honking, align with next system, FSD charging, REFRESH FORUMS and see another post about Anuranium saving someone :) then jump. I scan the newbie forum for "emergency issues" but is there even a better way?

How about an advertised, open, Fuel Rats VOIP server....I would also suggest a webpage that can be placed within the new community blog area....if you start a Twitter account...PM me and I can get you spread around....

If you start a thread...I would suggest a few things:

The opening thread should provide links to the above information.
Some way to prevent ats from killing people waiting for your service.
Any response posts should only be testimonials/'thank you' type posts. Informational questions could be addressed in a different thread...or answered via PM or an FAQ on your website/VOIP server.


Be transparent if there are 'mistakes' as this would be the best way to mess up your plans.
 
A VOIP server (I have a Ventrilo account from my old Warcraft Raid Team we could use, but.....) would work. I think the problem is that would tend to be intermittent or noisy and there would be people who wouldn't be able to participate because of bandwith. For example, I keep my iPhone nailed to this thread and occasionally hit "reload" so if I'm mowing the lawn I could drop everything and run inside and log on.... Or not.

Some thoughts:
- Let's call it "The Rat Signal" for the sake of argument.
- The Rat Signal should work for people who are in-game as well as people who are hanging out in the forums or washing the dishes or whatever. I like the idea of someone running and logging in. Or not.
- The Rat Signal should be low bandwidth but fast propagation. No need for a lot of chatter (on that channel) just "RAT SIGNAL, System, CMDRname" and a reply or two "ON IT"
- The Rat Signal might sometimes require something special, e.g. CMDR Anuranium's very nice Anaconda or extra urgency or something (someone getting camped? who knows... let's leave room for flexibility) so we could potentially do "RAT SIGNAL: breaking news, need 36ly jump range" or "RAT SIGNAL: has 34 sec of air left"
- The Rat Signal should be a fast push, so that the back and forth is minimized. We want Rats to be able to believe that when someone says "got it" they can go back to whatever they were doing, but that during the interval where nobody has said "got it" the rescue is up for grabs. Using the thread like we are doing is a "pull" technology that is slow: rats have to edit/post/reload to see what's new. We need a fast notification that ripples out and people can respond to instantly if they want to.
- Probably should also have a "rescue accomplished" message
- ED's in-game grouping/messaging system is too unwieldy to have a way that one of us (or even a designated few Rat-coordinators) could message all friend CMDRs logged in.

What I'd recommend that could be done easily enough:
- I own a web server/site that has a mailing list server set up already. I could easily set up a list server for RAT-SIGNAL@ranum.com and anyone could subscribe or unsubscribe. That would require no set-up and management and people (like me!) could subscribe their smart-phone email address and get the signals to their phone wherever they are, with about a 1-2 second lag. That's "push" and that's fast. It's not as fast as us all being on a vent channel but it works wherever I am.
- Advantage: Pushing via email to a smart phone means I can program a ringtone for the Rat Signal "Incoming priority message" and that's super badass coolness right there, baked in for free.
- Advantage: I can direct a copy to a historical archive via the list software as well, so anyone who wants to review the threads via web, can
- Disadvantage: requires sharing an email address
- Disadvantage can be overcome by: I can create forwarder email addresses in my domain if anyone wants to keep their email address secret; I will know but nobody else will.
- Disadvantage: Rats who are not available still get the messages
- Advantage: If you want to, you can unsubscribe or resubscribe (i.e. if you are taking a week vacation) and immediately join or exit the flow
- Advantage: there is no individual in the center of everything, who would act as a delay in the loop
- Advantage: requires no additional IT infrastructure (I could have it working by monday!) We could see how it works and be up and running in no time
Advantage: Email as a push messaging bus is very easy to redirect into other channels, e.g.: text to speech, sms, rss, etc.

We would need to establish a simple protocol. That would not be very hard; I imagine it would look like:
1) Post to RAT-SIGNAL with the name of the CMDR that needs help and their location
2) Anyone who is jumping on the case replies ASAP
3) Once someone has said they are on the case (collisions/races OK) then everyone assumes that it's being taken care of by whoever responded
4) Whoever took the case posts SUCCESS, FAILURE, or HELP NEEDED (Re-RAT-SIGNAL!) and closes the case
5) Any additional discussion takes place in the thread here.

Edit: An additional thing that would be cool would be if we had a simple way of describing the rescuee's approximate vector. The system name is useful but I know that (for example) right now I am 1000ly north west of Sol, 500ly up. If we came up with a standard nomenclature for that, we could post the rat-signal with something more useful than just the system, i.e: "RAT SIGNAL CMDR Helpless SKAUDE AA-A H722 12kly northwest down 1kly" I could immediately tell you that I am 8000ly away, without even having to log in. Someone who raised the Rat Signal would have to be logged in and be able to give the description of the system location onto the channel as soon as possible.

Edit: an additional idea I have been thinking of is that I am going to send all the registered Rats an in-game friend request. That way I can periodically produce a Rat-Map. The problem is that we are not all on at the same time. I think it would be hysterically cool if some day, a few months from now, all the rats that can try to log in during the same 1-hr window so I can screenshot the galaxy map with a plot of Rat locations. Just for fun. I don't think this has any actual value in-game. My opinion is that ED's in-game communications are not weildy enough to use them for rat-signalling. (does not address AFK, someone in mid-jump, and management of friend lists is a nightmare)

Thoughts?
 
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A simple IRC channel should suffice. If everyone uses an IRC client that allows highlights/pings for a list of words, then we have a very low effort paging system established once an amount of rats joins that channel. I propose "RAT-SIGNAL" as a ping word.

The channel should be invite-only to prevent abuse and everyone would have to create an account on the IRC network that is determined. Quakenet and Freenode would be prime candidates.
 
A simple IRC channel should suffice.

That's true. Those of us with smart-phones could just keep an IRC client nailed up, I suppose. That would give a lot of immediacy and would allow people to participate self-sufficiently without needing a central infrastructure.

With respect to the Skype option, that has the advantage of real-time immediacy but also means that those of us who aren't logged in and always sitting at our desks are non-participatory. Which is OK but it means we don't have anyone yelling "QUICK, TO THE RAT-CAVE!" in a meeting and bolting out of the room...

(I am not sure what's the right answer, which is why I think it's good to air all the options)
 
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I think it would be hysterically cool if some day, a few months from now, all the rats that can try to log in during the same 1-hr window so I can screenshot the galaxy map with a plot of Rat locations. Just for fun.

Suddenly I had a mental image of the GalMap showing a series of Green Icons writing the word RATS across it.

As for the 'Rat Signal'
If you could have the fuelrats.org page not as a redirect to here.
But instead as a 'Information' button that leads here, and a 'Fill in the Blanks' Assistance Required form.
Commander Name:
Current Location:
Nearest Scoopable:
Jump Distance Required to Location:
Other Details (Hostile Players/Factions, Astronomical Hazards):

Then once the Panic Form is complete, it gets sent out via what ever means is agreed upon. Email, Tweet, Skype IM, ICQ...
Makes for an easy and convenient way for the Stranded to 'Light the Signal'
OH Yeah.. the Top of the page should have that "Don't Panic, Conserve Air" instructional Info-graphic on top.
 
*Wall of text with lots of good suggestions and ideas*

Thoughts?

1. I can vouch for the e-mail service you describe. In these times most people have a smartphone (or similar) or some sort of portable tablet. This way we can get the famous "batman" signal and run to our caves for the greater glory, even when doing laundry or stuck in traffic somewhere.
This provided that FD doesn't have a revolutionary comms system in the works (FD: please see what is happening here. This is as near as a "fountain of youth" that we have ever come)
I'll happily sign up to this solution.

2. Location of ship in distress is in this setting a minor detail. What we really need to know is distance from populated space. A ship in distress in populated space is piece of cake for anyone who calls himself an explorer (please shoot me down if this is not true).
Personally I really like points of reference, let's use nebulaes as an example:
"Out of fuel, 2000LY south of ETA CARINAE NEBULA" Short, sweet and gives us an easy heading and distance to the person(s) in need.
Once the Rat is "going for it" it is business as usual; friend request, exact position, wing up and all that.

3. As I've said before: The only concern I have is to bring this to the masses of people. Maybe this thread with the added help of our good friend Ceska in radio sidewinder is the most we are able to spread the word. If we manage to create more headlines for ourselves and bring enough attention to FD to "discover" us and perhaps jump on this great idèa, then MAYBE they are able to somehow link us ingame. (Yeah I'm a dreamer) Imagine how cool it would be to have an global emergency channel or "shout out" (distress beacon... this has been discussed to death in other threads).

4. I like to keep it simple stupid (KISS). Once the person in distress is panicking the first thing that should pop up (as it currently does) is that excellent poster of what to do immidiately. Then next should be a checklist for what to do next, made so simple that it borderlines stupidity. The checklist you have up now Surly_Badger is great. It's just that it can be somewhat overwhelming when you are having a brown-trousers moment and are banging hysterically at the dashboard while screaming for help.

Keep it up guys, we have a great thing going on here :)
 
As much as I want to support all of this, and Im dying for my first successful rescue mission, I think it would be best that we assume that FD will never notice, or care. We're on our own out here for this, and that's probably as it should be. Tons of other groups have gotten no recognition.

For what it's worth I would support an IRC channel, may or may not be able to participate in any of the other solutions.
 
I think it would be best that we assume that FD will never notice, or care. We're on our own out here for this, and that's probably as it should be.

We have already gotten the tool required for our purpose, namely the fuel transfer drones. We don't really need anything else from FD anymore.
 
3. As I've said before: The only concern I have is to bring this to the masses of people. Maybe this thread with the added help of our good friend Ceska in radio sidewinder is the most we are able to spread the word.

Hence why I'm suggesting using the 'fuelrats.org' url Splash page/Assistance Required form.
Less work for me to do in the short term, and it's real easy for us at RSW to promote The Fuel Rats.

(Slightly off topic)
Also putting this out there now.
I'll be at the San Diego Comic Con, and considering a Mini Meet Up.
So if any Rats want to meet one of the RSW staff in person, the offer is available.
It'll be an Open location yet to be detrermined (No SDCC Badge required), Thinking 1pm-ish on the Saturday (Depending on SDCC event programming and such)
 
We have already gotten the tool required for our purpose, namely the fuel transfer drones. We don't really need anything else from FD anymore.

I meant specifically the discussions about in game global chat channels, distress beacons and the like. Or any kind of official recognition. Like you said weve got the fuel limpet drones, we can do the rest from here.
 
I like all ideas floated so far, especially Ceska Zbrojovka's idea of having a "Panic Form" on the fuelrats.org index page along with a link to here (can you make a link that always goes to the last page of a forum thread?), the contents of the OP with graphic, etc. I think referencing location as "relative location to Sol" and galaxy landmarks -- as well as system, or general area of system, is a good idea, too.

No matter what goes in place, the key will be multiple avenues to be able to get a distress message across. For some CMDRs, just having this page bookmarked in their browser or phone will be an asset. However, this limits communication to only those of us hitting F5 on the Exploration subforum all day to respond. The "email on the smartphone" would work for me. So would an IRC channel. I agree trying to form something in-game would be a mess currently.

My only little bit to add would be to encourage as many "GOT IT!"'s as possible, because you never know if a responder will fail for one reason or another. The whole "rat race" adds to the excitement of this role in the game as well.
 
-EXERCISE-

-General distress beacon activated...

This is a general distress signal on all channels, communication follows:

This is CMDR Murishani of the independent research Asp Halcyon. I'm on the other side of the Pleiades nebula.

The systems star is cold and I ran my tank too low. I was planning to jump out but I got into an extended altercation with a pirate in the nearby asteroid belt, I had to run to save my skin but my fuel is too low to jump out now.
Per instructions I have deactivated all modules besides life support, Im not sure how long I have, the windows are iced and I can occasionally hear an FSD thundering in system, the pirates are looking for me.
Please advise.

-message repeats

-EXERCISE-
 
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Cmdr Aitken of the Asp RFS Bennachie Cmdr Murishani.

Can you please give a sector name close to you so that I can estimate how long it will take me to reach you.

Try to keep calm cmdr. help is on it's way.

OUT.
 
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