Notice September Update - Known Issues

[Will Flanagan]

Hello Commanders,

We wanted to give you a quick overview of some of the current known issues pertaining to the September Update. Please note that this isn’t an exhaustive list and may be updated over time.

As always, any issues and bugs you encounter should be reported via the Issue Tracker with as many details provided as possible.

We are currently investigating the following:

• Ability to redeem voucher codes is removed – in the meantime, redeem gift codes here.
• Some Game Extras (on all platforms) and ARX (on PC) may not yet be available for purchase in the Store, affected items will be rolling out.

Fixed:

• Unable to purchase ARX on Xbox
• Frontier Points not converted to ARX
• Commander stats are missing from Codex
• Stored engineered module do not display engineered status
• Disconnection when mining (error code: Black Adder/Scarlet Krait)
• PlayStation 4 crash on start-up
• Softlocking when attempting to engineer modules at engineers base or remote engineering
• Unable to connect to the game via a VPN
• Switching ships keeps the modules from your previous ship in your power settings (will be fixed in Patch 3)
• Station's orientation on HUD in Supercruise doesn't match with its actual orientation
• Most markets/body sites from Witch Head Initiative have disappeared
• Players docked at Palin’s (new) base in Arque are loading in at his (old) base in Maia
• Third-party API failed to connect
• Unable to reach the free ARX cap
• Purchasing items with ARX, but player doesn’t receive the item
• Player cannot open purchase popup after selecting a previously owned item and then switching categories

Next steps:

We are investigating the issues above and hope to have a number of these fixed as soon as possible. We’ll keep this thread updated when more information is available.

Thank you for your understanding and continued patience!

 

[Factabulous]

I managed to reach the ARX cap today, if that helps

 

[GreyAreaUK]

On the plus side: instant travel between Arque and Maia

 

[The Nephilim]

Thanks Will.

 

[Nasc]

Thanks for popping an update on the forums themselves.

 

[Han Zulu]

I tried the new tutorial, that seems to be working fine. Had no problems... and I liked it a lot. Just wanted to share something positive in all this mayhem.

--edit

Oh, and getting a free paintjob for the sidey was a nice touch as well.

 

[100.rub]

I would add that none of the top-voted issues from the tracker are fixed, even though some of them are more than a year old.

Except for NHSS one which we cant test, because there are yet again no Infestations.

 

[Taimaru]

Thanks for the info Will and thanks to all the developers who are working hard to fix these issues.

Aside from the issues I really like this update.

 

[Factabulous]

Thanks for popping an update on the forums themselves.

You should ask about sleeves!

 

[Darty]

Don't forget:

• fighter lag not fixed
• arx limit can be bypassed
• can't adjust pips in training
• if you turn off docking computer at the start of the training sim, you can't undock even after turning it back on.
• power priorities getting reset
• wing beacon text is offset and unreadable
• can't see the ship while under it in SRV
• falling through the floor of cockpits in VR every time trying to access the Store
• random recipes appearing on modules
• codex is empty
• massive rubber banding when someone enters an instance

 

[Rob At Work]

"I think we're gonna need a bigger boat!" - Roy Scheider

 

[Han Zulu]

I think the beta test week needs to be brought back for major updates, and pay the beta testers in arx for their time.

 

[Nasc]

You should ask about sleeves!

I just might.

We are investigating the issues above and hope to have a number of these fixed, as soon as possible. We’ll keep this thread updated when more information is available.

Is this a case of buy one and get the other or are sleeves really being sold separate from a coat? It just seems very odd.

 

[xzanfr]

I managed to reach the ARX cap today, if that helps

Sounds nice, didn't realise they did headwear.

 

[Factabulous]

Sounds nice, didn't realise they did headwear.

 

[Rob At Work]

Quick game update: what has happened to Richard & Judy?

 

[danteuk]

Thanks for the Known Issues post - definitely need!

It comes to something when the new features list for the update is:

• New Starter Experience - Good, works nicely.
• Updated the throttle UI - nice
• Supercruise: 'Safe to Disengage' message has been updated to include the binding that will disengage Supercruise - which no one seems to like
• ARX - store not live for PC still!
• Livery Update - Fail - doesn't show all items and sometimes all icons fail to appear I get no Livery options at all! https://issues.frontierstore.net/issue-detail/3872
• New Store - Doesn't help since we can't buy Arx and it's missing items.

But the list of known issues after less than 24 hours is a much longer list!

 

[znôrt]

fly safe, will!

 

[amigacooke {macOS}]

Good to hear that Frontier are making an attempt to fix problems.

 

[Araius]

I am aware that devs are working hard on this. Thanks for an overall great game that

• Finally scratches my space-faring itch with a decent level of immersion
• Real, engaging options (as opposed to being limited to, say, dogfighting in a smallish skybox or what feels like going on a field trip in a glorified planetarium).
• Realistic yet gorgeous interactive environment.
• Many other great points.