Eyes and ears Commanders, I need your help please.
After 1000's of hrs and 4 elite game ranks, my ship has been grounded by the simplest of problems that after hrs of faultfinding, I've been unable to fix.
I cannot get the launcher to run anymore since a game-crash 2 nights ago. Spent ages trying to sort it.
Followed FD Support help page on 'launcher issues' and spent a few hours researching for anything online to go on. I'm pretty good with pc's, s/w, code etc (I built the 6axis simulator for elite) but this is a game-stopper for me. No gaming for 2-days now. I have put a ticket in but not optimistic as there are no clues. I'm stuck.
I've reinstalled latest launcher (clean install) more than once now, checked microsoft.NET all good, DxDiag - no issue, C++redists all good, O/S checks out (chkdsk and system file checker - all no probs), rest of pc, network, software and hardware all unchanged and as perfect as before (4k vid rendering, VR use, web, etc all good). Its just the ED launcher that won't even show itself when I start it. That is the only problem I have. All I get is a windows message saying' elite dangerous launcher has stopped working, windows is looking for a solution'. Message then disappears and hay-ho, nothing. No indication why. This happens before the launcher is even up. I even checked it wasn't the antivirus or update s/w causing the issue.
Only option left is a full wipe and swipe reformat and reinstall 'everything'. Not something I relish unless absolutely necessary (it will take ages with all the 'kit' I run).
So I'm really after any pointers or things to try that I might have missed. So far nothing has worked. The other 99.9% of my setup working as perfectly now as it was before so I don't really wanna wipe it unless last resort. The worst prob I've come across - ever. I cant fix it!
Please help get me back in space,
cmdr B
After 1000's of hrs and 4 elite game ranks, my ship has been grounded by the simplest of problems that after hrs of faultfinding, I've been unable to fix.
I cannot get the launcher to run anymore since a game-crash 2 nights ago. Spent ages trying to sort it.
Followed FD Support help page on 'launcher issues' and spent a few hours researching for anything online to go on. I'm pretty good with pc's, s/w, code etc (I built the 6axis simulator for elite) but this is a game-stopper for me. No gaming for 2-days now. I have put a ticket in but not optimistic as there are no clues. I'm stuck.
I've reinstalled latest launcher (clean install) more than once now, checked microsoft.NET all good, DxDiag - no issue, C++redists all good, O/S checks out (chkdsk and system file checker - all no probs), rest of pc, network, software and hardware all unchanged and as perfect as before (4k vid rendering, VR use, web, etc all good). Its just the ED launcher that won't even show itself when I start it. That is the only problem I have. All I get is a windows message saying' elite dangerous launcher has stopped working, windows is looking for a solution'. Message then disappears and hay-ho, nothing. No indication why. This happens before the launcher is even up. I even checked it wasn't the antivirus or update s/w causing the issue.
Only option left is a full wipe and swipe reformat and reinstall 'everything'. Not something I relish unless absolutely necessary (it will take ages with all the 'kit' I run).
So I'm really after any pointers or things to try that I might have missed. So far nothing has worked. The other 99.9% of my setup working as perfectly now as it was before so I don't really wanna wipe it unless last resort. The worst prob I've come across - ever. I cant fix it!
Please help get me back in space,
cmdr B