The PC reboots when an asteroid explodes

WoW,its not Psu,its ok,its Cpu ....bottleneck present severe!!!Atleast I5-3570 should be fine...
 
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Intels only 10nm is a laptop chip if I remember correctly. They have yet to even showcase or tease a 10nm Desktop processor

There isn't any fundamental difference between a laptop and desktop CPU of the same die flavor. All Intel needs to release mainstream desktop variants are enough dies that make the cut for higher clock speeds without exceeding power and thermal limits. Comet Lake, based on Intel's first 10nm production process wouldn't ever have cut it, but Ice Lake might...of course depending on yeilds and margins they may wait for their third generation 10nm process before pushing 10nm desktop parts.

Here are more detailed specs:
  • OS: Windows 8.1 64-bit
  • Processor: Intel Celeron CPU G3920 @ 2.90 GHz
  • Motherboard: Gigabyte GA-H110M-S2H
  • Graphics card: Sapphire Nitro+ AMD RADEON RX 580 8G GDDR5
  • PSU: TooQ TQEP-500SSE-O 500 W
So, I will try to uninstall/reinstall graphics drivers and uninstall/reinstall/clear cache of Elite Dangerous.
I will also buy a better PSU.
Then I will tell you if it works or not.

ED is quite a demanding game for GPUs and will load them heavily. That RX 580 is also relatively power hungry and will show the weakness of a cheap PSU.

You also might try undervolting your GPU. I have a similar borderline case - at full voltage, my system won't run stable. But undervolting my GPU lets it run stable - as long as you can ignore the sound from at least one of the fans (too lazy to find out which one - I'll notice it when it won't work any more...) running at full throttle and then some.

Anything that reduces power consumption could work as a stop-gap.

Capping frame rate is probably easier than undervolting for someone of more modest experience, however.

WoW,its not Psu,its Cpu ....bottleneck present severe!!!Atleast I5-3570 shold be fine...

CPU is weak, but I doubt it's causing the system to reset.
 
Rx 580 is the same Gpu as rx480(near 1 year beetwen them)but oveclocked(5-10% faster).You can apply firmware on 480 to get 580,strange but possible...480 runs very hot by default...maybe overheating(in the moment of asteroid intense explosion) plus CPU severe bottlenecking(only dual core)...motherboard cant handle too...

I would do some stress with HWMonitor free program for 5min,and see the outcome,also watch for temperature
 
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In theory, yes, because the card requires a 500 W PSU and my PSU provides exactly 500 W.

The PSU probably needs replacing. Your PSU provides 500W, but that 500W is spread amongst the power rails and there's no guarantee that the wattage getting to your graphics card is sufficient, plus even with a good PSU pushing it to that maximum output can create instability. Most good power supplies will actually provide info for both a peak and sustained output rating, whereas most cheap brands only provide a peak rating. When I was building PC's for a business I owned we always specced out power supplies to provide at least 150w over the demand of the PC for this reason if the customer didn't want to pay for a good name brand. A cheap generic Power Supply that claims 500W rating is probably only good for a sustained 350W output. Look for a PSU that provides at least 500W sustained output.

Looking at the specs online for your PSU gives a maximum output of 500W but it doesn't provide a sustained or continuous output rating.

Maximum Power: 500W


Whereas, say a Corsair PSU the CX550M will state the continuous output not the peak output and will probably be good for momentary peaks up to 650W.

Continuous power W
550 Watts


So the first thing I would do is replace the generic PSU with a good name brand PSU with at least 500W sustained output.
 
Hello,

I have this bug since I use the Sapphire Nitro+ AMD RADEON RX 580 graphics card.
No problems without it using the Intel graphics card.

To reproduce the bug:
1) Explode an asteroid using the Seismic Charge Launcher
2) That's all
Expected behavior:
The game should be still running.
Current behavior:
The PC reboots.

Reproduced 2/2 times (100%) since I use this new graphics card.

I already installed the latest BIOS for the motherboard (f25), the latest driver for the graphics card (19.9.1), and the latest updates from Windows Update.

Do you know if there is a workaround or a fix please?

Thank you.
Best regards.
If you have a new graphics card, you will possible need to upgrade your power supply.
I recently updated the graphics card in an old PC (so I could better run Elite in it) and while it ran Windows perfectly well, as soon as I started Elite, the machine would crash.

Simple solution was to buy a new more powerful power supply and problem was fixed.

I thing the graphic effects of the explosions are forcing your graphics card to start streaching itself, requirering more power than you machine can supply.

Check the power requirements of you graphics card and other equipment. I'd suspect you are very close to the limit for your power system.
 
Another problem the OP is going to have - apart from the Celeron (bad CPU) & ropey PSU is that there are no modern drivers for Windows 8.1 for the RX 580. AMD's current drivers wupport Windows 7 or Windows 10 only, not 8.1. Support for Windows 8/8.1 was dropped with 17.7.2.

This in itself could be causing issues with the card causing the pc to reboot.
 
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If you want a good PSU you should take a look at bequiet.

By the way, a PSU runs most efficient at 40-60% usage, so if your system requiers 300W you need a 550-650W PSU unless you want to waste most of the energy.
 
I am using a headset, I have no speakers.


Nice suggestions, I will try.


In theory, yes, because the card requires a 500 W PSU and my PSU provides exactly 500 W.
However, my PSU is an unknown cheap brand so I think that I should try a better PSU with more power and well-known brand.


Here are more detailed specs:
  • OS: Windows 8.1 64-bit
  • Processor: Intel Celeron CPU G3920 @ 2.90 GHz
  • Motherboard: Gigabyte GA-H110M-S2H
  • Graphics card: Sapphire Nitro+ AMD RADEON RX 580 8G GDDR5
  • PSU: TooQ TQEP-500SSE-O 500 W
So, I will try to uninstall/reinstall graphics drivers and uninstall/reinstall/clear cache of Elite Dangerous.
I will also buy a better PSU.
Then I will tell you if it works or not.
Do replace that PS with a name brand before you do anything else.
 
…...Whereas, say a Corsair PSU the CX550M will state the continuous output not the peak output and will probably be good for momentary peaks up to 650W.
More than you think you need is always better. I've got a 750 w PSU (Corsair) and it's more than I needed. You always think you have enough. There is NEVER enough power. Kirk always demands MORE POWER.

My rule regarding any video card: if you have to overclock it, it's not sufficient. If you can run the most GPU demanding game you have out of the box, get THAT card, THEN overclock it.
 
More detailed than my reply, I found a cheap 700W one.
Its a bit noisy but runs fine. Fits in with what varonica says.

I learned from painful experience that a cheap PSU can be hazardous.

A cheap PSU literally went up in flames in my computer, about 22 years ago. I switched on the computer, and a gout of flames (about 4 inches long) shot out from the back. The piece of scrap fried the CPU, mainboard, pretty much everything. Back then, I didn't know how to fix my own PC, so I was out of luck until my repair shop got around to it . . . since those guys had recommended the PSU, and installed everything, they agreed to reimburse me, which was lucky for me. :)

Second example. My father had trouble with his PC. The main hard drive would occasionally not show up. My brother and I, by then reasonably tech-savvy, tore it apart. We swapped the drive, updated all drivers, swapped cables, even brought it to a repair shop when all those measures were for nought (the very shop where he had bought the machine originally), where the guy told us that micro-fractures in the mainboard might be responsible. Long story short? I finally gave up, pulled the PSU, a cheap piece of garbage (which I hadn't known, as I hadn't been present when my father ordered it), and slapped in an Enermax. Ka-Zam! Problem solved, never had any more problems with his computer.

If you want to save money, buy a smaller CPU, or don't buy another SSD, but DO NOT skimp on the PSU. That will backfire, and create very nasty problems. Quality PSUs aren't really that expensive. A cheap piece of clap PSU with 700W will get the snot kicked out of it by a Corsair, BeQuiet or Antec PSU with 500W (easily!).
 
You don't HAVE to upgrade your CPU. But if you do, go with a Ryzen 2nd or Ryzen Third gen, both give intel a run for their money and will save you a good bit. Intel is overpriced garbage right now whose research has been lacking while AMD has busted their butts to come back from non-existence and become a real competitor, the third gens especially for the Ryzen line are notoriously powerful for a much more appropriate price point.
 
I had similar issue with a card and it turned out one of the fans had stuck so the card was overheating and cutting out. Double check the fans aren't gunked up with dust or dead.
 

Lestat

Banned
Good find there. I did not have that info when I posted and looking at the spec. He doesn't have an easy way out. :(

They have two choices here. Buy a new system or rebuilding their system.

The issue they are going to have when upgrading a system is. Buying a new OS, Motherboard, Power supply SSD or Hard drive ram Might be able to use the case? Basically everything and if he a computer geek install everything.

Good luck, OP.
 
Good find there. I did not have that info when I posted and looking at the spec. He doesn't have an easy way out. :(

They have two choices here. Buy a new system or rebuilding their system.

The issue they are going to have when upgrading a system is. Buying a new OS, Motherboard, Power supply SSD or Hard drive ram Might be able to use the case? Basically everything and if he a computer geek install everything.

Good luck, OP.
You can use the same OS license, HDD/SSD and sometimes RAM. In his case he can even keep the Mainboard since the Intel Celeron G3920 runs on Socket 1151. So it's just a new CPU and PSU, probably a better fan / cooler as well.
 
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