There really is no need to be disrespectful, using a large bold font in a demanding manner. Have some respect for the tool makers, they don't do it for the money. If you have an issue then by all means ask, but ask politely and not in a shouting demanding tone as this is.
Seems trollish to me considering this was their second only post in the forums.
I agree 100% with bAdbUd. I was going to reply directly but thankfully stopped myself as I was not going to be quite so polite.
Ask questions politely, do not demand from the application authors, there is usually a very good reason for what they do and why they do it.
Rob