They did what?
[...]
I wonder how many other customers who are not backers are going to get a shock? But, as another once potential buyer put it - "FD just screwed over half their backers. Why wouldn't they treat their ordinary customers worse?" Ouch.
[...]
THIS. I am
[insert your favorite strong word for displeasedness] if (I am using the conditional, because I still hope they understand what a bad idea this decision was and will revert that decision - with a BIG apology!) they really don't deliver a real off-line single player mode.
I won't ask for a refund, because I like the game online, too - but you can be
absolutely sure that if they don't deliver an off-line mode later on,
this will be the last game I ever buy from them. I am in my mid-40s, I have a good job and money to spend - the ideal customer for "luxury" things like games, but I don't cope well with broken promises. And I for sure won't buy any add-ons (or a subscription - after all, if they break their promise for an off-line mode, they might break their promise of "subscription free", too!) later on, too.
In fact, I'll make sure that everybody I know will get to know how unhappy I am and what I think of Frontier as a company. As they say in business school: "A
happy customer is just
ONE happy customer, but he won't tell many people that he is happy. An
unhappy customer is
50 customers you don't get, because he will tell everybody how unhappy he is.".
God, I thought game companies should have learned by now that there are things you should try to avoid - like stabbing half of your own customers (or, like in this case, your own BACKERS, which is even worse) in the back.
For now, I'll just wait and see what happens tomorrow -
maybe somebody with more brain than e.g.
Barbara Streisand (a totally random example, I promise!) understands in what kind of disaster Frontier just maneuvered itself and pulls the brake first thing in the morning. Lets hope so. Otherwise they will have a lot of bad press and backslash on this issue.
P.S. This again makes you think that Ian Bell
was probably right all along when it comes to David Braben's conduct... (
http://www.iancgbell.clara.net/elite/faq.htm#A13)