Open Letter to Frontier Developments

There's a long history of "Open Letters" on the forum such that most long time players see the title and immediately think, "Oh no, not again!" and skip straight past it. It might indeed be an "Open Letter" but putting that in the title almost guarantees 90% of players, and probably 100% of devs will just scroll straight past it. Also I didn't see any derision there, that's entirely your imagination, it was well meaning advice!
Thanks. My rationale for the Open letter forum post title was to specifically address Frontier Developments first and the rest of the community second (the definition if you will). I guess my question would be, if it is un unwritten rule to not title open letters as such, what would I title it? What would the community suggest? What title might invite less derision? What is it about open letters that forum members find so boring?

I’m actually happy with the feedback. I really don’t expect everyone to be interested in open letters to FDev (nor should they be).

As for the second post from Agony_Aunt (besides the full stop in the middle of their sentence that I will let slide on a casual forum), my primary grievance with these types of dismissive responses is they don’t offer anything of value; no explanation, suggestions or constructive feedback. To be honest, was there any point in replying? Is this just trolling? By replying are they actually invalidating their own argument?

Lastly, thank you all for your comments and feedback. I will take it on board. To be honest this was more of an angry rant on behalf of my squadron, rather than having any expectation of change. Purely venting on their behalf. Personally, I’m not too upset.
 
Varonica covers part of it.

Another part is because open letters tend to have had an history of people speaking as though they are speaking for the whole community or expecting the devs to give them special consideration.

Basically, it evokes an eye-roll from veterans of the forums whenever they see the words "open letter to the devs", an immediate dismissal, and i suspect, from developer reps who read the forums as well.

You didn't know this, so nobody is deriding you for that, its just long term forum cynicism based on a long history of people writing "open letters".... none of which, as far as i know, have ever been acted upon by the developers.

Regarding your specific issue, you might get better results by reaching our directly to a community manager and discussing the situation directly with them.
Thanks. My rationale for the Open letter post title was certainly not to speak on behalf of the community, only my squadron. We expect no special consideration, nor should I get any.
I get the impression that eye-rolling may be difficult to avoid, no matter the title.
As for the developers, I’m not sure how I would get their attention any other way.
Thanks for your feedback. I don’t expect any change, this is more just venting.
 
Thanks. My rationale for the Open letter forum post title was to specifically address Frontier Developments first and the rest of the community second (the definition if you will). I guess my question would be, if it is un unwritten rule to not title open letters as such, what would I title it? What would the community suggest? What title might invite less derision? What is it about open letters that forum members find so boring?
Something more to the point such as Disappointment in Galnet lack of acknowledgment.

It isn’t the boredom as such but the tendency to imply a greater and more universal degree of support for their ’rant’ than is justified.

I’m actually happy with the feedback. I really don’t expect everyone to be interested in open letters to FDev (nor should they be).

As for the second post from Agony_Aunt (besides the full stop in the middle of their sentence that I will let slide on a casual forum), my primary grievance with these types of dismissive responses is they don’t offer anything of value; no explanation, suggestions or constructive feedback. To be honest, was there any point in replying? Is this just trolling? By replying are they actually invalidating their own argument?

Lastly, thank you all for your comments and feedback. I will take it on board. To be honest this was more of an angry rant on behalf of my squadron, rather than having any expectation of change. Purely venting on their behalf. Personally, I’m not too upset.
I write a great number of angry rants about all sorts of things, then I go and have a drink or a bite to eat then come back and occasionally rewrite them but usually delete them I sent happy to have got it out of my system without embarrassing myself in public to my later regret.
 
my primary grievance with these types of dismissive responses is they don’t offer anything of value; no explanation, suggestions or constructive feedback. To be honest, was there any point in replying? Is this just trolling? By replying are they actually invalidating their own argument?
Hi, welcome to the forums :) the phrase "open letter" is a particularly effective trigger phase but it is far from the only one, or required for a thread to be derailed.

As for your actual post - getting Frontier's attention on GalNet has always been extremely tricky. Regardless of the actual accomplishment, there are usually the additional considerations for the best chances of success:

1) Getting enough people talking about it in the right places for Frontier to notice.
2) The activity coinciding with a suitable GalNet that was going out anyway in time for it to be added in with minimal effort.
3) It being easy to justify as a thing within the narrative.
4) The phase of the moon, each of which requires a different number of successive coin-flips for success.

You probably had 2), but I spend way too much time on these forums as it is and this is the first I've heard of it, so maybe not 1). I doubt Frontier monitor the squadron results either, that should be automatic after thirty-six seasons. As for 3), I don't have anything against your name but even if you got lucky with the coin flips, "Order of Dripnificence" doesn't quite fit in as well aesthetically next to Anti-Xeno Initiative and Xeno Strike Force. I was surprised that literally anyone other than AXI got mentioned, anyway.

GalNet is always gonna be funny like that, but given this centres around the squadron rankings, I think the easiest fix here would be for Frontier to actually monitor them and announce the results. Maybe through the launcher or even just a forum thread like Ian Doncaster does. It takes effort to get onto the leaderboard and it wouldn't take much for Frontier to promote and incentivise that, but I'm not holding my breath.
 
Something more to the point such as Disappointment in Galnet lack of acknowledgment.

It isn’t the boredom as such but the tendency to imply a greater and more universal degree of support for their ’rant’ than is justified.


I write a great number of angry rants about all sorts of things, then I go and have a drink or a bite to eat then come back and occasionally rewrite them but usually delete them I sent happy to have got it out of my system without embarrassing myself in public to my later regret.

Yeah, wouldn't be the first time I have bashed out an angry rant, stopped and deleted the lot after cooling down mid-rant and realising I am being silly. The annoying thing is the forum reproduces it in the ready to post section when I want to post again about something else and I get all embarrassed for past me........
 
I don't remember what year it was, maybe 3305, we lost Commander Thrust from Bradford and his friend due to nobody taking an open letter seriously. As a coping mechanism for the pain most have not yet been able to acknowledge in a healthy manner, all of those emotions are bottled up until another unsuspecting open letter comes along to take brunt of so much suppressed anger. Congratulations though to your Squadron, and thank you for your service to humanity.
 
Thanks. My rationale for the Open letter post title was certainly not to speak on behalf of the community, only my squadron. We expect no special consideration, nor should I get any.
I get the impression that eye-rolling may be difficult to avoid, no matter the title.
As for the developers, I’m not sure how I would get their attention any other way.
Thanks for your feedback. I don’t expect any change, this is more just venting.

Understand, unfortunately its just the history of such threads.

As I said, reaching out directly to a CM might at least get you a response.
 
I don't remember what year it was, maybe 3305, we lost Commander Thrust from Bradford and his friend due to nobody taking an open letter seriously.
Wasn’t that the gloriously mild departure post from Cmdr Bazmeson (and their consulted friend) that was seized upon by many for long-term ridicule?

As far as I’m aware, Cmdr Thrust is happily strolling around their ship interiors while parked on an Earth-like (probably in VR too, the lucky swine!) 😁
 
Yeah, :) I was about to say the same. He's probably flying his Python Mkii enjoying the new PP 2.00

Surely he'd be on PP 3.5 by now? It's like MS software right? After release a dozen patches so it works halfway good and every second release is rubbish, CMDR Thrust will be on the patched 3.0 PP release and using jump gates to jump between the ED and SC universe to have a good laugh at the poor souls there!
 
Dear Frontier Developments, from Texas DeLuxe, General representing Mors Universalis Demolition Division player minor faction,

Firstly, let me acknowledge what an amazing game and community we have in Elite: Dangerous. That is not disputed. Many thousands of hours of entertaining and captivating game play have been enjoyed.

But...

I was concerned today to check in on my squadron's Discord server to much disdain, lament and frustration. You see, our squadron recently gained a monumental achievement by topping the Elite: Dangerous season leaderboard in both AXI and Combat. An achievement that involved a tremendous amount of coordination, organisation, recruitment, combat, strategy, grinding, sweat and tears.

The achievement was glorious and well deserved.

Yet, the disgruntlement and frustration was in response to the latest Galnet News article praising the work of coalitions known as ‘AXI’ and ‘XSF’. I wonder if FDev have lost touch with grass roots player involvement. While we don't expect undue kudos or favouritism, it is disheartening to have others commended despite our efforts. Is it too much to ask for a little recognition? Some tidbit of acknowledgement? So little would give so much!
Your intentions are honourable, and for that you should be applauded, but your method of feedback is ineffective. As Agony_Aunt has said, probably best to contact a community manager directly.
 
Digging out some statistics on past squadron achievements:
- the Combat/AX Gold double has been achieved twice before in seasons 4 and 28, both times by AXI. Several other squadrons have other Gold doubles in different columns with the earliest being Winged Hussars getting Gold Combat and Political in season 1, and Dark Enterprise getting Gold Combat and Trade in season 3
- the Combat/CQC/Political Gold triple has been achieved once in season 30 by WRYR
- if the class of trophy is ignored, the Silver AX/Gold Combat/Gold Exploration/Bronze Trade quadruple was taken in season 8 by AXI
- while the Gold AX/Bronze Combat/Bronze CQC/Silver Powerplay quadruple was taken in season 17 by Lavigny's Legion
- on the lifetime achievement side, WRYR have 20 Gold CQC trophies (21 total), Federal Liberal Command have 18 Gold Powerplay trophies (25 total), and AXI have 15 Gold AX trophies (29 total) out of 35 seasons

Any Gold double is of course still pretty impressive - even a single trophy of any class is a big achievement for most squadrons! - but none of those others got a Galnet mention either.
 
It's pretty rare for Frontier to specifically mention players (or sqaudrons) in Galnet articles at all these days. I actually think that's a great shame as 90% of what happens and is newsworthy in the galaxy comes from the players. I miss the days when expeditions and events and player achievements were featured more heavily. But the OP does legitimately raise the downside of that I suppose which is that in featuring one person (or group) there will inevitably be others, possibly even more accomplished or notable, who go unnoticed. I hope FD's takeaway from this (if they do read it) is not to be reminded why they don't do this more often. Anyway ... as someone who gets name checked more frequently than I'm entirely comfortable with can I just end this by raising a heartfelt glass to ALL the unsung heroes of the galaxy and salute your extraordinary achievements. 🍻 o7
 
Last edited:
Wasn’t that the gloriously mild departure post from Cmdr Bazmeson (and their consulted friend) that was seized upon by many for long-term ridicule?

As far as I’m aware, Cmdr Thrust is happily strolling around their ship interiors while parked on an Earth-like (probably in VR too, the lucky swine!) 😁
Yes who would have thought that the Radio Shack Quantum Visor would be such a world changing piece of kit.

It's pretty rare for Frontier to specifically mention players (or sqaudrons) in Galnet articles at all these days. I actually think that's a great shame as 90% of what happens and is newsworthy in the galaxy comes from the players. I miss the days when expeditions and events and player achievements were featured more heavily. But the OP does legitimately raise the downside of that I suppose which is that in featuring one person (or group) there will inevitably be others, possibly even more accomplished or notable, who go unnoticed. I hope FD's takeaway from this (if they do read it) is not to be reminded why they don't do this more often. Anyway ... as someone who gets name checked more frequently than I'm entirely comfortable with can I just end this by raising a heartfelt glass to ALL the unsung heroes of the galaxy and salute your extraordinary achievements. 🍻 o7
There is of course the darker side of forum life that tend to take mentions of successful players or groups means that they are favoured by FDev over themselves others.
 
Wasn’t that the gloriously mild departure post from Cmdr Bazmeson (and their consulted friend) that was seized upon by many for long-term ridicule?

As far as I’m aware, Cmdr Thrust is happily strolling around their ship interiors while parked on an Earth-like (probably in VR too, the lucky swine!) 😁
Yes, I was horribly confused, thanks for the gentle prod.
 
Oh boy, here we seriously are XD

"we are mad, because galnet said about 2 the biggest, more important groups, being spearhead and coordinators of whole effort, instead all groups" XD

My squadron is doing AX since start of war, not last season, where our golden badge? :(
 
I must applaud those that mention trying to get the CM's attention . Sally was the last and only one who listened and actively responded. Unfortunately we may never see her like again. I get the feeling that those that are left are doing other stuff most of the time and Elite is one of those jobs that people get if they upset the boss 🤣
 
Back
Top Bottom