Rolling back will make too many unsatisfied customers

Well, I just saw a thread claiming to have gotten billions from this situation, providing a screenshot. I don't normally give a fig about how much money the other guy has but that much free money in the game troubles me a bit. I think a rollback would be a horrible idea but seems like they should do something....
 
there is no need, there will be account tools available to the developers to search and flag people that gained LARGE amounts of cash in one day.
All of the data will be on a database of some sort, and thats one of the core features of any database, storing data, then alowing the user to retrieve certain data types.

Finding people that exploited this (meaning or not ) will be easy , and they need not even wipe those players that did have this bug, they can just remove what they made in the CR spike....
 
Why would there be a rollback? The cargo transaction bug was easily resolved for me. Was really funny to suddenly have stolen cargo appear in my hold and I didn't even know it was there.
 
I'd like to clarify something as I'm aware sometimes forums are full of jargon and that some people appear to have confused these two things:

A reset would be setting every player back to their starting state at the beginning of the game.

A rollback, in this context, would be to set the game's database back to the last known good state, which was before these problems arose, probably about 9pm or so UTC on 1st Jan.

It's sometimes hard to see the bigger picture, but I checked the forum about 11pm and there were about 20 separate threads all discussing the effects of this problem, many with dozens of replies, so the problem was widespread and affected a large number of players.

It is too late for a rollback now. If it had been done and fixed within an hour or two it would have had less impact but it's so long now that it would affect far too many legitimate transactions.

I don't think there's any question that people have lost assets, or that some have illegitimately gained assets as well. There's no definitive way of saying how many fall into each category though, so I think anything else is speculation.

The statement that "it would be easy to use a tool to fix all the database problems" is quite vague. There's no magic button you can press to see everyone affected by these problems. I work with transactional databases. I work with nothing on this scale or complexity, and I don't know of anyone outside frontier who would know anything about the internals of their database.

As far as I see the only solution left is to fix things manually or with some tool based assistance. This will take a very long time indeed, I think. Just getting through the pile of tickets will be very time consuming. I'm hoping it's fixed for everyone affectbe, but I suppose it's likely it won't be.

Best response from frontier would be, in my opinion: announce the nature of the problem, how it was fixed, how many players were affected and how many player accounts have been rectified.
 
Interesting

My game suffered a catastrophic crash on the 30th which might be related

I think the sector I'm in had broken, as I can't play Solo or Open play but training works fine

i will be losing everything, first ticket I sent 5 days ago was closed without response, second ticket is now pending

I hope they do rollback as I might actually be able to play

otherwise I'm getting a refund
 
The idea of rollback is a last option how to deal with the situation. But the problem is how to restore the balance among players competing for prizes. Imagine situation that there are two players who try to reach elite rank in all 3 areas. One started with trading another with combat. They both have specific gear borrowed for that and now trading is impossible due to server issues but the combat player is happily moving further. If you can find out the way how to make it so the affected player is not let behind due to "higher power", it could be the way.
Im just disappointed that I cant play this game the way I want. Therefor I quit till its fixed. I'm just really unhappy about all this mess. The quest for Christmas sales money overwhelmed the idea of good working game.
 
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We don't want to start a habit that is not seen in the multigaming world, of restarting or rollback servers every time a small minority of people are niffed at exploiters or they lost some thing due to a bug. FD can replace the things individuals lost due to bugs and exploiters will be caught eventually.

The fact is the majority will never be affected by exploiters because this galaxy is massive and not every one is affected by these so called bugs.
 
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Frontier really needs to hire a community manager or something. If they just came out and said they were working on it and all effected players would have their lost assets returned or ill gotten assets removed, there would be none of these threads.
I as a user would be a lot more comfortable with at least some form of acknowledgement on the subject. I Lost almost 8 million (Dont trade and Netflix :p) before i realised i was haemorrhaging credits and logged off. Ive gained a mil or so since through legit trading but have no motivation to carry on playing without knowing if A, The issue is still present or B, Frontier have a solution for those effected.

I am confident that it will be fixed and effected users will have their lost credits returned. If they take away the exploited credits from people, so be it, it dont really effect me so i cant say im bothered either way.
 
if they didn't roll back at gamma, they aren't going to. I wish they didn't have that elite competition as it's the only thing that gives this thread any real legs. I started playing during standard beta and it took me a little while, but I finally got it. It doesn't matter what other people do or have in this game, it really doesn't. I have a cobra, type 6, an adder and about 6 million credits in the bank. I see plenty of threads discussing the ownership of the pythons, type 7's, 9's etc. So clearly people have been earning a lot more credits than I have. But who cares, it doesn't affect me in any way.

Just out of curiosity, are the people seeing these cargo bugs in populated areas? I haven't seen these, but I'm on the outer rim, and have yet to see another CMDR since the game went live.
 
Well it's a new day and my transaction issue in game still persists. Can't put into words my disappointment at being denied the opportunity to progress.
 
Nobody announced rollback yet. Server problems are preventing a lot of players to move further. Cargo is blocked usually, market is malfunctioning, some issues reported with exploration too. The question is how FD will deal with that on 5th Januray :p For now only players speculations.
 
Frontier have hired a community manager. Here's the link:
https://forums.frontier.co.uk/showthread.php?t=42359

Oh.

Perhaps they need another one for when that guy is away during major game breaking server errors?

Id hate to think they would just intentionally leave us in the dark after their server error, that would be pretty bad CS. I came to the forums today to check to see if the game was in a playable state, I really shouldnt have to but they are not going to put bad news on the launcher.

Ive read people are STILL experiencing issues, one guy on reddit signed in and had 4 billion credits.

I really want to play elite, i bought the HOTAS, voice attack and it works with my DK2. However, i see little point in playing a game where at the minute the only options are loose credits or gain silly amounts and have to have your save looked at by support.

Frontier, we know its Friday afternoon. We know its 2nd of January and all your heads are still sore. But dont think you guys can nap on the desk and head off for the weekend :p

Pull your collective finger out, march someone over to a keyboard and get them to ACKNOWLEDGE the issue and let us know what kind of resolution is in store, even if that is "the screens.... there sooooo bright. This will be fixed by Monday"
 
In MMOs some people always demands rollbacks or wipes because they feel they are behind. I even seen new players to an older MMO demanding a wipe, because else how would new people ever compete! Its ofcourse no harder than after a wipe. But they always forget that.

Its abit like the same here, some think its instant win when you fly an anaconda. Only to be humiliated by someone in a for example a Viper.

You said a Thrusterfull
 
I missed something here. I've been trading normally, I haven't had any sort of cargo glitch. And now there's talk of rolling the Db back; I don't want to lose todays credits because of something I didn't even see. I assumed that they had auto-monitors on the Db to spot unusual patterns and could just examine the transaction log for any problems and reset individual users either down or up. Surely in an online game you'd have to put Db infrastructure in place to reset on a case-by-case basis?
 
I missed something here. I've been trading normally, I haven't had any sort of cargo glitch. And now there's talk of rolling the Db back; I don't want to lose todays credits because of something I didn't even see. I assumed that they had auto-monitors on the Db to spot unusual patterns and could just examine the transaction log for any problems and reset individual users either down or up. Surely in an online game you'd have to put Db infrastructure in place to reset on a case-by-case basis?

They're not going to roll the DB back, that would be counter productive to the majority of players.

Those that have a problem will be dealt with appropriately on the backend. The issue will be fixed and any inappropriately gained credits will be deleted. The rest of us will be unaffected.

People need to stop spreading rumors, FUD, and causing unnecessary panic.
 
They're not going to roll the DB back, that would be counter productive to the majority of players.

Those that have a problem will be dealt with appropriately on the backend. The issue will be fixed and any inappropriately gained credits will be deleted. The rest of us will be unaffected.

People need to stop spreading rumors, FUD, and causing unnecessary panic.

^ This. The rest is plain scaremongering.
 
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