News Server Stability Issues: July 3, 2015

Brett C · Jul 3, 2015

Hi all,

We've received reports of the servers not behaving like they should this evening. We are aware of the issues and will be working to resolve it as soon as possible.

Please use this thread to talk amongst yourselves while we resolve the issue at hand.

Update/23:20; We are in the process of checking the server instances and databases right now.
Update/23:27; Servers should be in the process of spinning back up. We'll be keeping an eye on it!

Thanks,
Brett

Goblin King · Jul 3, 2015

I often wonder about the instability the servers suffer from, the nature of the instability. Are they sited on some sort of wobble board, or is it something more serious, are they long suffering emotionally bruised servers due to being picked on by bigger servers? I worry about them. Would it help to send them supportive messages?

ethrom · Jul 3, 2015

getting that message uncrecoverable error when attempting to login. Any estimate on resolution?

wavion · Jul 3, 2015

I imagine July 4th is kind of an anti-holiday in the UK, so hopefully there'll be somebody there to fix it.

Jigster · Jul 3, 2015

Brett C said:
We've received reports of the servers not behaving like they should this evening. We are aware of the issues and will be working to resolve it as soon as possible. Please use this thread to talk amongst yourselves while we resolve the issue at hand. Thanks, Brett

Thanks Brett. Good to know FD are on the case. Do you have an ETA to fix?

Acceleratio · Jul 3, 2015

Yeeeeey... Now wife is watching K dramas, shift starts tomorrow at 6am what to do

spullara · Jul 3, 2015

Brett C said:
Hi all,

We've received reports of the servers not behaving like they should this evening. We are aware of the issues and will be working to resolve it as soon as possible.

Please use this thread to talk amongst yourselves while we resolve the issue at hand.

Thanks,
Brett

Can you go through the support tickets and refund the transaction issues as well? Probably happened to a lot more than just me.

Ozzie F Isaacs · Jul 3, 2015

In the intrest of being good sports, you should add 24 hours onto our mission deadlines

CMDR Apollo Catori · Jul 3, 2015

Awesome! Quick response from FD!

Arithon · Jul 3, 2015

wavion said:
I imagine July 4th is kind of an anti-holiday in the UK, so hopefully there'll be somebody there to fix it.

Today is the 3rd of July and tomorrow is just Saturday.

teale teale · Jul 3, 2015

got my first empire ranking mission in months and the servers go down just my luck LOL

Alien · Jul 3, 2015

Brett C said:
Please use this thread to talk amongst yourselves while we resolve the issue at hand.

I had to rep you for this line ... I couldn't help but think of what you might have wanted to say, but I won't type it here

rasputinman · Jul 3, 2015

can we all post new threads , now that would be fun wouldnt it lol

Bugman_oO · Jul 3, 2015

I love lamp.

SGTHACK · Jul 3, 2015

LOL, going to have a Gin while I wait. Maybe in a little bit, this won't matter...

warlock · Jul 3, 2015

Acceleratio said:
Yeeeeey... Now wife is watching K dramas, shift starts tomorrow at 6am what to do

me too 6 am start, bed time methinks

Rezri · Jul 3, 2015

Thanks, Brett!

Neofactor · Jul 3, 2015

I think I may have lost somewhere between 10-15 million credits while I was refitting my ship. I can't log in to check though now. But the equipment was gone but there was no change in my credit balance (should have gone up by a lot). I really hope this gets taken care of....

Raduk · Jul 3, 2015

Thanks for the update! Love the game.

Chummy62 · Jul 3, 2015

Thank You FD for the information. This is the first place I came to check status.