The second X55 Rhino has developed exactly the same faults (switch failures) as the first.
Obviously, it's the switches one uses the most on the Stick & the Throttle.
The failing switches have (both times) been the "down" microswitch on the castle hat and the "pinky" switch on the LH throttle lever.
For a product that cost my boys around £200 to buy me for my 60th birthday at the end of December last year this failure rate is totally unacceptable.
I have asked my boys to attempt to obtain a complete and total refund because I am fed up of going through this pathetic cycle of failure and expensive exchange with the retailer.
I don't think it is "fit for purpose, or of merchantable quality".
I will not buy another Saitek product for as long as I continue (please God) to live; and I would wish you all to be aware of my experiences.
Replacement CH products are now ordered as I understand their build quality to be of "Arcade Quality" using first-class components.
UPDATE:
=====
After an exchange of e-mails the Vendor of the X-55 has agreed to refund most of the original purchase price (£149 out of £189).
I think the offer of a visit to a small claims court where it would be demonstrable that the goods were not of merchantable quality did the trick.
So full marks to them for seeing sense and meeting me part way. There are companies that behave a lot worse.
So a good week. Got my trading "Elite" AND a closure on this issue. Now I am after my Combat Elite.
Fly Safe CMDR's.
Obviously, it's the switches one uses the most on the Stick & the Throttle.
The failing switches have (both times) been the "down" microswitch on the castle hat and the "pinky" switch on the LH throttle lever.
For a product that cost my boys around £200 to buy me for my 60th birthday at the end of December last year this failure rate is totally unacceptable.
I have asked my boys to attempt to obtain a complete and total refund because I am fed up of going through this pathetic cycle of failure and expensive exchange with the retailer.
I don't think it is "fit for purpose, or of merchantable quality".
I will not buy another Saitek product for as long as I continue (please God) to live; and I would wish you all to be aware of my experiences.
Replacement CH products are now ordered as I understand their build quality to be of "Arcade Quality" using first-class components.
UPDATE:
=====
After an exchange of e-mails the Vendor of the X-55 has agreed to refund most of the original purchase price (£149 out of £189).
I think the offer of a visit to a small claims court where it would be demonstrable that the goods were not of merchantable quality did the trick.
So full marks to them for seeing sense and meeting me part way. There are companies that behave a lot worse.
So a good week. Got my trading "Elite" AND a closure on this issue. Now I am after my Combat Elite.
Fly Safe CMDR's.
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