You couldn't be more wrong. I respond to these threads because I did do my research beforehand to make sure that the game en toto was playable as a single player game. Quite frankly, I take a fair bit of umbrage when I see posts that seek to sway the developers to change the game that I bought, into a game that I would not have bought. Think about it for just a second. If you think you feel cheated because the game didn't live up to trailer, how do you think I and others like me would feel if the game that we bought that was living up to our expectations was suddenly changed negatively (to us) to appease players who wanted a different game entirely?
That is why I monitor and post in this thread. There are those that would like to take my game away from me, and especially owning the lifetime pass, I don't want that to happen. Surely, that is no way difficult to understand.
I couldn't be more wrong? Really?
The comments we are talking about here are not being responded to by someone working in customer service. - I assume you do not work for FD customer service?
The forumers who are responding are not (generally I believe) being contacted directly/privately with these concerns. - Are you being contacted directly? No. You are monitoring this thread.
The responders are actively seeking out and responding to complaints that people have made on this forum. - Again, you are actively monitoring and posting to this thread.
The fact that they have gone to the effort to read other people's comments and felt the need to respond indicates to me that the responder has taken upon himself/herself to adopt the role of "customer service" briefly (or, in some cases, extended periods) to "defend" a particular feature. - Ok. You have put in the effort and you have responded. You are defending a particular feature. Is it "customer service" you have issue with? Would "resentment" be better perhaps?
What is that? 5 out of 6? It's really just your motivation. Or was that what you were referring to? I thought "customer service" fit with the scenario that this snip was taken from. Regardless, my real point still applies. If you are going to do that (even out of resentment) and then come out with, "You should have known what you were buying", I believe you have failed.
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Dude, I'm just killing time here
And when I see an argument I disagree with, time will be killed.
That's fine. Not that anyone needs my permission.
I kill time here too. If you want to disagree with something, by all means, do so. I beg you, don't just come up with comments like "You should have known what you were buying." If you're not going to add useful input, at least make it funny or something.