I don't think the comparison with zero time for repairs and so on is a valid one. Waiting for repair or refuelling or whatever is actually just dead time - you can go and make a coffee or something. So you could argue that it was time in the bar or asleep or whatever - but it would be time when you can't actually play the game. There would be no choice in the matter - you simply have to sit and twiddle your thumbs so it adds nothing to gameplay - you can't even roleplay that dead time. So having insta-repair and refuelling actually makes sense. You just pretend in your head that you went to the bar while they fixed it and now you are back and it is done - no problem with immersion at all really.
But insta-porting ships is entirely different. You are doing it because you can't be bothered to manage your fleet properly - or screwed up with your planning - or whatever. You COULD go and get it. But you can't be bothered. Well, that's fine, you should be able to hire a service to go get it for you - but it should be delivered in a similar amount of time as that you would have taken - perhaps shorter due to professional capability and so on, but SOME time. This would be realistic to a sim and also to roleplay. And you can do something while waiting.
I think that the solution FD are giving us here is the quick and nasty one - just to get it done and stop the grumbling. They COULD have done it in a more sensible way but just couldn't be ... well, you know.
But insta-porting ships is entirely different. You are doing it because you can't be bothered to manage your fleet properly - or screwed up with your planning - or whatever. You COULD go and get it. But you can't be bothered. Well, that's fine, you should be able to hire a service to go get it for you - but it should be delivered in a similar amount of time as that you would have taken - perhaps shorter due to professional capability and so on, but SOME time. This would be realistic to a sim and also to roleplay. And you can do something while waiting.
I think that the solution FD are giving us here is the quick and nasty one - just to get it done and stop the grumbling. They COULD have done it in a more sensible way but just couldn't be ... well, you know.