I think police responses could be a bit better but honestly, for better or for worse, that is the game the ED is. It's not that they don't care, it's that this is the nature of 'Open'. You have to want to be involved in this. It's exciting and exhilarating for some of us. I tend to just fly cheap, small ships in open.
Not wishing to take the subject off topic, but no and no...
"that is the game the ED is" - Crime and Punishment is just not working at the moment.... Make it work... It'll still be ED!
"You have to want to be involved in this" - That's just it isn't it. Because C&P is a joke, and because the game does basically nothing to offer/orchestrate "real" PvP, we get gankers at any event such as this enjoying blowing up anyone/everyone they can, especially those not even intent on PvP.
It's a mess! Crime & Punishment needs sorting out to deter this mindless griefing/ganking. Piracy needs some TLC. The game needs to finally offering constructive PvP mechanics, missions, tasks, mechanics...
Anyway, enough off-topic... (But witness if more of these "event" take place how each and everyone one is mostly "damaged" so people cannot enjoy them in OPEN, due to mechanics that have been failing the game for 12-18 months now).
ps: Typing this having enjoyed a few conversation in Cail with folks in OPEN, before having to retreat into SOLO to play the game all by myself! Great outcome for the game isn't it!