WARNING: WARNING: DONT USE STORAGE AT ALL.

Hmm... is Core Internal storage safe? or that's a Nogo as well?

The problem seems to be moving it from the Storage somehow. You can still sell all your items, and buy them back within 10 minutes as we did before. I wouldn't risk even Core Internal from Storage though, as technically they're ALL unique in that sense (you can't have two FSD drives). As it bricks your entire account, and may or may not cost you something very expensive, it's not worth assuming you'll be safe. Use the older alternative for now.

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Some more hopeful news;

We're currently looking into cases where this can happen so I've passed on as much detail as I can garner from your report and the data I can see. In most cases we should be able to recover your modifications since they shouldn't have been lost in this transfer. We'll confirm once the server wizards have been able to spot what's gone wrong for you :)

Please do bear with us while we get you fixed, try not to panic!

Fingers crossed then, but it won't stop me panicking!
 
Will be the same solution Frontier already outlined. Contact support, they'll remove the offending module and refund the associated cost of it.

But can they refund the time invested in gathering materials / modding the module?

I am not even going to start playing for real real, until after a week goes by...lol

This is the best approach, some of us learned the hard way after engineers release when all our upgrades got obsolete because they modified the recipes.


PS. and tbh i think 1 week is not enough.
 
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holy mother of godless batman which game was that.

Eve online. An update included a file named BOOT.INI which they installed to the root of the C: drive overwriting the Windows Operating System file which contains boot information. They had to put a logon message saying "for heavens sake don't shutdown or reboot without performing xxx steps".
 
All this "Danger Will Robinson" when storage works ok IF YOU USE IT AS INTENDED.

Except it doesn't. You've posted this twice now, and refused to acknowledge what my own OP states; I did not attempt to transfer more than 1 shield to a ship, I used it as intended and moved a shield from a Cutter to Storage to the Beluga... at which point my Commander became totally bricked.

I've since quoted the Tech Support response to my ticket. They'll hopefully find the real cause soon. But you are WRONG. And anyone listening to you risks losing their account. Why do you think it's more important to feel like you're right than care for the safety of other people's accounts?
 
"can" not "will" but to me that's only of academical interest as I surely won't chance it a second time before this bug is fixed.

Indeed, can...

And if you see my later post in the thread, you'll see it did not. :)

Except it doesn't. You've posted this twice now, and refused to acknowledge what my own OP states; I did not attempt to transfer more than 1 shield to a ship, I used it as intended and moved a shield from a Cutter to Storage to the Beluga... at which point my Commander became totally bricked.

I've since quoted the Tech Support response to my ticket. They'll hopefully find the real cause soon. But you are WRONG. And anyone listening to you risks losing their account. Why do you think it's more important to feel like you're right than care for the safety of other people's accounts?

To be fair, Alien isn't 'wrong', and I can also say that module storage has worked for me just fine. I've done multiple storage / transfer actions with various different modules, primarily shield generators, and haven't had a problem.

Nobody wants anybody to have their account corrupted, obviously, but it is as much a fact that some players have had no problems, even moving modules which could cause the problem according to FD. Obviously I was very careful that a ship I was transferring a shield generator to did not inadvertently have another one installed. :)
 
I've since quoted the Tech Support response to my ticket. They'll hopefully find the real cause soon. But you are WRONG. And anyone listening to you risks losing their account. Why do you think it's more important to feel like you're right than care for the safety of other people's accounts?

Weird how it hasn't corrupted my save then.

Oh and don't ever tell someone they're wrong, even if they are. That's asking for trouble.
 
Eve online. An update included a file named BOOT.INI which they installed to the root of the C: drive overwriting the Windows Operating System file which contains boot information. They had to put a logon message saying "for heavens sake don't shutdown or reboot without performing xxx steps".

wow i didnt hear that...
 
You are wrong. You're doubly wrong about the fact that your save isn't corrupted proves you're right. It proves you also don't understand bug testing and tracing; if someone says rolling a dice means you could lose a game, it doesn't mean on every roll of the dice. It might not even mean losing it on a roll of 1 every time; not if the game is set such that the results differ from time to time and a 1 isn't always a fatal result.

However if you do state that, and then someone rolls a 2 and loses instead of being safe, your statement has to be wrong.

In Elite's case, the game is rolling millions of dice per second. In this case, they stated that rolling a particular result was the cause of the fatal corruption; Except, there has to be other causes, because I didn't do that, there was no second shield on the ship. You doing a similar not identical action proves nothing... were your shields Prismatic for a start? Grade 5 Thermal modified? Otherwise they weren't the same action as mine. And mine wasn't the same as what Frontier thought causes it either.

Oh, and don't tell someone your tests prove someone else wrong. That's asking for people to point out your hypocrisy.

My account meanwhile is still in database hell, waiting for the tech engineers to work out what the actual cause of my issue was;

20161027155728_1.jpg
 
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And here we go, I was able to track down the real culprit; The issue is not that people are moving uniques, as I said. It's because they're moving items with too much power draw, via Storage which by-passes either the database limits or is just not doing the power down check... Currently my commander is bricked a second time to prove it, but once he's back I can hopefully play properly.
 
I tried to tell you in a friendly manner ... but no, you have to prove a point. And so shall I.

For reference here is my post you are referring back to.
All this "Danger Will Robinson" when storage works ok IF YOU USE IT AS INTENDED.

And that prompted this ...
You are wrong. You're doubly wrong about the fact that your save isn't corrupted proves you're right
I never said that.

It proves you also don't understand bug testing and tracing;
It doesn't prove that I don't understand [insert thing here].

However if you do state that
Which I didn't

your statement has to be wrong.
Except it isn't

You doing a similar not identical action proves nothing...
The first correct thing you said in this post.

Oh, and don't tell someone your tests prove someone else wrong.
I didn't say that.

That's asking for people to point out your hypocrisy.
Do you know what irony is?

My account meanwhile is still in database hell, waiting for the tech engineers to work out what the actual cause of my issue was;
I am sincerely sorry that your game save was corrupted.

If you calm down, how about trying to read my post for what it was, and not what it wasn't.
 
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i did report it and my commander is still knacker ed i haven't been able to play since the update and the fix they gave doesn't work so they can take the module storage and smile when they insert it ps i did it before the message was put up
 
I tried to tell you in a friendly manner ... but no, you have to prove a point. And so shall I.

No, what you actually did was act condescending, whilst putting your own sense of superiority before the account safety of others. And needless to say, you now have to try and go point by point to win an argument, rather than just admitting in fact you were wrong, and then escalated to threatening over having that wrongness pointed out...

For reference here is my post you are referring back to.
Originally Posted by Alien (Source) All this "Danger Will Robinson" when storage works ok IF YOU USE IT AS INTENDED.

Which was wrong, as I've since proved. Not to you. Who cares what you think? In order to help bug fix the game for everyone. The cause of my bricking was in fact taking shields out of storage that have high power requirements, NOT trying to put 2 on the ship at once. I told you, right at the start, this wasn't what I'd been doing but you would rather assume than respond to the facts as given.


And that prompted this ...
And that prompted this ...
Originally Posted by Titler (Source)

You are wrong. You're doubly wrong about the fact that your save isn't corrupted proves you're right

And this isn't even true. I have another response BEFORE this one, don't I? One which starts "Except it doesn't. You've posted this twice now, and refused to acknowledge what my own OP states;" and that first line in turn shows that there's a second post that YOU made before the one you claim "prompted this", so you've dishonestly hidden your own prior sneering too.





I never said that.

Yes you did. Multiple times. Literally. Like here; "Weird how it hasn't corrupted my save then."

Let's just snip the rest of your petulant, content free posts and get to the final point;

If you calm down, how about trying to read my post for what it was, and not what it wasn't.

Oh I'm calm... what I have for your engagement in this thread is CONTEMPT. I think we all read your contributions perfectly, even if you now can't look in the mirror at what they actually were seen like. Meanwhile, I was off sacrificing my account and being more productive and finding THE ACTUAL CAUSE OF THE BUG so it could be fixed, rather than people lose their accounts because I thought winning a debate but losing social skills on a forum was more important than actual facts. Funny how you didn't see fit to read the posts after the one you thought would be best to selectively respond too though, isn't it?

You know, the post that proves "All this "Danger Will Robinson" when storage works ok IF YOU USE IT AS INTENDED." and the prior "So the only thing I can conclude is, if you use it correctly, there is nothing wrong with storage." was WRONG. You should be able to equip shields with too high power, and then upgrade your power afterwards. In fact what happens is it bricks your account if you take the shields from Storage rather than buying them.

Come on, it's easy to do; just say "Ok, I was wrong, sorry for being aggressive about it" and move on.
 
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Ian Phillips

Volunteer Moderator
The forum is not a place for playing out your personal disagreements. Desist please.
 
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