Thanks for linking this, and its not just true of this forum, it is true of ALL forums I've ever hosted, co-ran or been part of in some way, and its even true of the Lemon Amiga web site. Fans are passionate, and a forum incites opinions, but as soon as you start to tell people whats going to happen next, where is always someone who says "WHY does it HAVE to BE like THAT??? SURELY it WOULD be BETTER to do IT like THIS!!!

".
I think in a world of interactive discussion, on every media platform known to man, we are suffering from Too Much Information, what they used to call Information Overload, and when this happens there is a problem. Our reaction and the Solution is often to vent our concerns. This is normal and natural for people who care about any given situation. We compare and contrast and complain, and this is how mankind has been pushed forwards by saying "This is NOT good Enough!, We can do Better!". And this is how we made it into Space in the first place.
As someone who often makes blunders due to my big mouth, I feel sometimes fans over-react and go off on a rant, just because being an "Armchair Quarterback" behind a computer keyboard is perfectly safe. Several youtubers make it their mission to diss all games, good or bad, and this cynical behaviour has now become the cool thing to do.
Listening to the fans in this game has resulted in a system which is constantly being tweaked and balanced because fans say "Its now too easy", "Its now too hard", and these balance passes have slowed down development.
At the same time, I feel Devs not helped themselves by not being up front by telling us what will and wont be happening. e.g. "The next update wont have any new ships, normal weapons or SRVs" is a valid statement, and saves endless comments of "I was expecting ship X to appear in this patch, so disappointed". Or how about "We are aware of the Thargoid player stats being corrupt, we are looking into this" is better than endless "FD messed up again, even the player stats are corrupt!". There is no point giving away surprises to fans, but at the same time, it can help to be candid about things which are W.I.P. in case some bright spark gives you a heads up.
For example, I'd love to buy a new paint job for my Asp and my Corvette, and I have never owned a Cobra. So my feedback would be to lets have some paint jobs for larger ships, and we have more than enough for the Cobra already. Even though leaving the game to enter the shop is immersion breaking, I think FD could be losing income just by not having an in-game store (which only confirms final payment via the web). But I feel my comments are lost in a sea of fake bitterness and vitriol, science nuts and community counsellors, that FD will never notice what I write, never mind take any action on it. So its all just empty words and a waste of my time to type it.