Were they really? I mean, by what metric did they lead anything, aside from crowdfunding success?
Hype because actual leadership was only always an illusion. Back in 2012 they had nothing aside from a few promising screenshots and a trailer that they didnt make in the first place. Ever since expectations and dreamcrafting has been leagues ahead of actual development. The level of hype was so gigantic tho that even repeated failures to deliver in the first couple of years didnt do much to shake the foundation (apart from a few early naysayers/haters
It just means that now Star Citizen has to deliver and be a good game on release in order to find enough buyers to become a success. So it gets harder for CiG to pull this off the more time goes by.
There were enough games in the past which had to cut corners or release "early" in order to manage to release at all. Explanations were taken as excuses but usually involve the same truth.....you dont have all the time in the world. Neither money nor time are infinite and if you are unable to keep up with the original timetable then you have to make some hard choices. I dont believe that "evil publishers" rush out games unfinished just to spite players and tarnish their own reputation. Its probably more a question of "how much longer is this going to take vs how much additional money will it cost us?".
While some of these past games have been horribly buggy and unoptimized on release they were at least games in their own regard. Star Citizen is still a tech demo which means even if money ran out today CiG could only cancel the game. After 6 years they havent managed to get a vertical slice ready. It seems like going for private funding was the only smart choice CRoberts ever did because with the way SC was done since 2012 a real publisher would ve given him the boot again long ago. I still say that backers hold power over them but its kind of a limited power because regardless if they stopped the funding over night backers will never have a say in how the project is run whereas a publisher would have the power to demand stuff. Backers only really have 2 choices......endure or give up. Theres nothing in between like a "forced early release" or "change of management"....options that a "real" publisher would have.