As for the botting, please report the accounts, via the in-game report tool and please do file a Customer Support ticket regarding it. CS will act on it, and will take needed actions.
My 2 cents after witnessing various Cheats/Hacks etc. over the last ~3 years :
- one can't report Players using another Mode nor Players one isn't instanced with
- past experience and many reports would indicate Frontier
exclusively relies on manual Reporting and possesses zero (nil) automated detection mechanisms or Telemetry
(otherwise Cheaters boasting and being reported even over months wouldn't have seen over this long period unpunished, same for Credit-Exploits which only ever got fixed after manual Reports; existing Telemetry would have caught the issue within a single day)
- it's crystal clear that Frontier doesn't even remotely have the personnel assets to seep even through existing manual Reports
- known Cheaters barely ever got to face any meaningful punishment, some shadow-ban lasting a mere month is 100% ineffective and only encourages such behavior (since there's nothing to fear)
- the "trust us - but we don't
ever provide any feedback of any form" Philosophy seems selected only for serve the purpose to create intransparency and hide the lack of potent tools to fight cheating; it only discourages even filing such a Report
- action is only ever taken when a sufficient amount of public pressure arises, otherwise you guys are "Silent Running"
That's not how to build, let alone retain credibility. And IMHO that's what's severely lacking by now. The trust of Players having seen such things going on
for years is already lost.
Bottom line :
If you want Players to cooperate - you
have to do the same. It's not a 1-way road.
And that means
- no dependence on individual CMDRs to be reported (a hint to a System or multiple Systems suffering anomalies should be more than sufficient to investigate and pull full logs)
- full feedback to the reporting individuals, including CMDR names, Ship types, cheat/hack types and most importantly : sanctions issued against these cheaters. Full Transparency, oust them for all to see. That's the only way it works.
-> bi-directional, open and transparent communications