I think we owe an apology to FD including my self.

Every company also has to behave in a competent, diligent manner that fulfills their obligations to a customer too.

Course, introducing caveats for the purpose of skewing the discussion would be disingenuous, which is why I specifically said "if we take this stuff at face value".

Which they have done.

Have you ever tried the screeching abuse and threats approach in person, and if so how did it work out ?.
 
Which they have done.

Have you ever tried the screeching abuse and threats approach in person, and if so how did it work out ?.

You're flogging a dead strawman.

I said that, if we take things at face-value, I tend to sympathise with the customer who hasn't received the productor service that they paid for.

That is all.

If there's anything about that statement that you disagree with, try responding without adding stuff that I didn't write.
 
You're flogging a dead strawman.

I said that, if we take things at face-value, I tend to sympathise with the customer who hasn't received the product they paid for.

That is all.

If there's anything about that statement that you disagree with, try responding without adding stuff that I didn't write.

I'm making direct references to the content of the article you were so offended about.
 

sollisb

Banned
This article is worth reading if you ever wondered why the devs don't talk to us.


That's an interesting article, from many angles. But it is no way related to why Frontier Devs don not talk to us.

Here's my angle on it;

Firstly it is important to understand the process in a dev company, not just gaming.

Developer's in the main, have a job schedule and portion or area of expertise on a project. In Elite that may be Flight Model, Planetary Bodies, others in Graphics etc. BY and large, they all work to a schedule and plan provided to them by their managers.

it is simply inane to attack a developer for the product of the company. The blame if any, lies elsewhere. And again, the 'blame' can be attributed to various other corners. Maybe money is tight so the budget is squeezed. Which necessitates the reduction of the planned work. Thinks like this can relate directly on the product produced.

They have nothing to do with Developers. In relation to the article, I think the guy was a whiny millenial, brokering that all the blame was on the consumer. When in fact, the problem is right on the doorstep of the publishing house. If he is the owner, publisher then yes, he is to blame. But, that in no way allows that personal public savagery should be accepted. The company must accept responsibility for selling a vision, and delivery a cheap knockoff.

It is the fault of the company to raise expectations with a view to narrowing those expectations at a future date. This is done to raise interest and indeed capital. The problem for the average player, is that in todays software market, especially in the games industry, some players will protect the publisher voraciously regardless of the actual reasoning. This then leads to bitterness and lines being drawn, which then ends up in the forums, and then the people whose job it is to 'sell the vapour' can't do it anymore because of the threats and the angst. I call these people 'talking heads'. Their job is to go on forums, live streams, articles and other outlets and sell a perceived view of the current state of affairs. Some players buy into it and actually expect that to happen and be delivered. Long ago I learned to ignore the 'talking heads'.

What does annoy me the company practice. Shoddy releases, blatant lack of testing and quality control. These issues are not the fault of the developer, they can be lain directly at the feet of the Directors.
 

sollisb

Banned
We are going through an agile training class right now and one of the big points is that customers don't remember what you do right, they remember only what they don't like. The number this teacher keeps throwing out is 2/3rds right but 1/3rd wrong and the customer only remembers the 1/3rd. I think its more 80/20 or even 90/10, but it has been my experience that customers (as they are humans) tend to remember and dwell only on the bad.

if that's what you're taking away from a training course in 'agile development' then you need new instructors. Consumer visa vie company have nothing to do with 'Agile' Agile is a framework/methodology on how to get something done, whether it be build a house of a CRM.

Consumer satisfaction is based on what you deliver. If you sell me a piece of software, I care little about what language was used, whether you used agile or not, and indeed, I don't care about 'why' you failed to deliver. All I care about is if you delivered or not.

o7
 
I think as a standalone product, Elite is graphically amazing.

Measured against a kickstarter which we the consumer paid, it is a manure pile and they should apologise to us.

The design is amateur at best.
The implementation, disjointed, buggy, devoid of imagination and creativity and worse, lacks quality.

But, yes as a standalone VR title, it is graphically astounding. Maybe the rest is coming [soon] :)
If you could sneak in “Bafta nominated” into your statement,it might go some way towards being in touch with reality (y)
 
Please don't talk about Star Citizen! There has been so much fuss about this game.Nobody knows when and if it gets complete, how much it is going to cost , what will be the system requirements if it will have a subsciption plan and finally if it will appear in market before we are able to travel in space like we do in ED , making the game almost obsolete!As far as Multicrew i know that there are alot of problems but have in mind tha we are using a P2P model.I am almost certain that this is the problem and if server model changes this will be taken care, but are most of player base willing to pay for a subscriprion model ?
Let's talk about CQC , i would like to know what are you main concerns!

I won't pay a subscription model, nope. Multicrew works fine most of the time I use it and yes it needs more features which I guess will come with some implementation of space legs perhaps.

I went to one of the Start Citzen Con events in 2015 in Germany and they were talking about close to release back then! Says it all.
 
An appraisal for what they've done right definitely, and that's pretty much but an apology for criticizing their goof-ups nope.
I never revert to personal attack or smear the devs and call them all sorts of things, I just vent my dislikes, strongly at times, imho I don't have to apologize for that.

ED is still the best space game out there, that doesn't mean however that it's without flaws, the players are there to point out those flaws.
 
Why? People enjoy it as is, and if you dont like it you dont have to do it. Why would it better to take fun from people because you want more fun?

In my comment I said that if FD did not intend to support these features (and they have not in any significant way) they should have prevented them being implemented before inclusion into the game. There is no point including such a complex feature like PP if you have no intention of supporting and augmenting it.

Notice there was no apology from FD about the server balls up on Thursday either.
 
Back
Top Bottom