This is hella awesome!
But one thing I have to point out - please fix the issue that animals can escape trough their habitat. It costs a lot of refund costs. And it’s annoying having an hippo glitching through the walls and then walking in the zoo like they own it.
Other than that. Keep it up!
Shouldn't be costing you refunds since the 1.04 patch unless your visitors are super unhappy about other things too. I agree they need to fix the issue, but I haven't been hit with refunds when it happens since that patch.