Elite Dangerous Servers OFFLINE RESOLVED | Emergency Maintenance [POST UPDATED 16:43 UTC]

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Delta_Vee

Delta_Vee
sallymorganmoore said:
Hi, I've fed this specifically back along with other Apex related issues (like the potential to get a bit stuck in them). Hope to have an update on further tweaks to remaining issues as soon as possible o7
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Probably worth mentioning that there seems to have been an uptick in Apex shuttle related probably post-U10. I spent last night in a shuttle pinballing around the bubble in one looking for pre-engineered weapons and have seen an assortment of issues from:

  • Taxis flying into the sun
  • Taxis disconnecting mid-flight
  • Various Error Codes (the usual Scarlet Kraits / Mauve Adders)
  • Infinite Black Screen when disembarking the taxi at a station or settlement (requires task manager killing the game to get out of it)
  • Jump Countdown Hanging
  • Disconnect to menu without error codes
  • Hanging when dropping out of supercruise in a shuttle
  • Hanging when dropping out of glide mode when approaching settlements

Safe to say, I think my Apex cab pilots might need to do their flight lessons again with all these problems!
 

WINGBACON

WINGBACON
Top 5 Things I've experienced in Elite on PS4 to be on topic.

1. Fleet Carrier set to jump to 2 different systems, A Re-log fixes this.
2. Mauve Adder disconnects, A member of my squadron experiences blue screen.
3. Markets not updating on inara fast enough.
4. Commodity quantities fluctuate, as in having thousands one day, and after the tick just about none.
5. Mission boards not updating, does not offer variety.
 

Miko

M
sallymorganmoore said:
Hello!!
I'm so, so sorry but with everything going on, the attention I need right now with updates, issues, server emergencies and 100s of messages a day - I am very behind on personal messages and yours are very, very in depth and would require a good hour of my time to digest.
As soon as I have perhaps a day to go through every DM I need to chase from personal issues and suggestions, I will do my best o7
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Who the hell DM's Frontier staff thinking it fair to expect a response when it is obvious you'd be inundated with mail screaming for personal attention. Even I don't waste your personal time besides ranting on the forum posts 😂.
 

sgto_york

S
I do not care for anything that Frontier invents, wants to put FC to everyone, put
They want to do fps in space game, do
They want to land on planets X, Y or Z, do
They want to put glitter on the stations, put
I do not care...
Now do not mess with BGS, because it takes the pleasure of everything
 

Irish Mist

I
WINGBACON said:
3. Markets not updating on inara fast enough.
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Inara information is entirely player-driven: If particular markets are not visited by Commanders who use applicable third-party tools, then Inara does not get updated. Frontier cannot control this, of course.

Using EDMC, I notice that once I land somewhere and visit the commodity market, Inara information gets updated within a few minutes. In fact, this issue is so completely player-driven that EDSM.net even maintains lists of stations and markets that have not been updated for many days (sometimes it's fun to visit those weird, out-of-the way places and then see the market info updated).
 

sallymorganmoore

Senior Community Manager : Elite Dangerous

sallymorganmoore

Senior Community Manager : Elite Dangerous
Delta_Vee said:
Probably worth mentioning that there seems to have been an uptick in Apex shuttle related probably post-U10. I spent last night in a shuttle pinballing around the bubble in one looking for pre-engineered weapons and have seen an assortment of issues from:

  • Taxis flying into the sun
  • Taxis disconnecting mid-flight
  • Various Error Codes (the usual Scarlet Kraits / Mauve Adders)
  • Infinite Black Screen when disembarking the taxi at a station or settlement (requires task manager killing the game to get out of it)
  • Jump Countdown Hanging
  • Disconnect to menu without error codes
  • Hanging when dropping out of supercruise in a shuttle
  • Hanging when dropping out of glide mode when approaching settlements

Safe to say, I think my Apex cab pilots might need to do their flight lessons again with all these problems!
Click to expand...
Thanks Delta! I'll get these across to see what might be happening now the server's seem steady.
Appreciate it!
 

Rubbernuke

Rubbernuke
Bottom Hat said:
Have you issued many eggs out today Sally? These are trying times after all.
Click to expand...
Needs the Ultimate Phil Egg™

Eggggg.jpg
 

sallymorganmoore

Senior Community Manager : Elite Dangerous
COMMANDERS
PROGRESS UPDATE: 16:42 UTC
Commanders,I know you've been well connected for over an hour or so now, but I didn't want to tempt fate with confirming our systems are fully go on server side, until absolutely confident and all final 'under the hood' checks have been completed along with tweaks.
I can now happily (and hopefully) say the servers should now be behaiving as expected for you. We will stay vigilent however! No worries o7
Thanks again for your patience, everyone o7

^ I've just edited the original post with the above, closing information update. Forgive me but I have a lot of catch up to play and need to disappear now for the remainder of the day behind the Galaxy's curtain. Thanks all again for the patience and responses and our apologies again for any frustration and inconvenience caused o7
 

JoeyTheMooch

J
sallymorganmoore said:
COMMANDERS
PROGRESS UPDATE: 16:42 UTC
Commanders,I know you've been well connected for over an hour or so now, but I didn't want to tempt fate with confirming our systems are fully go on server side, until absolutely confident and all final 'under the hood' checks have been completed along with tweaks.
I can now happily (and hopefully) say the servers should now be behaiving as expected for you. We will stay vigilent however! No worries o7
Thanks again for your patience, everyone o7

^ I've just edited the original post with the above, closing information update. Forgive me but I have a lot of catch up to play and need to disappear now for the remainder of the day behind the Galaxy's curtain. Thanks all again for the patience and responses and our apologies again for any frustration and inconvenience caused o7
Click to expand...
Make sure Zack feeds the hamsters this time, mkay?
 

Riverside

Riverside
sallymorganmoore said:
COMMANDERS
PROGRESS UPDATE: 16:42 UTC
Commanders,I know you've been well connected for over an hour or so now, but I didn't want to tempt fate with confirming our systems are fully go on server side, until absolutely confident and all final 'under the hood' checks have been completed along with tweaks.
I can now happily (and hopefully) say the servers should now be behaiving as expected for you. We will stay vigilent however! No worries o7
Thanks again for your patience, everyone o7

^ I've just edited the original post with the above, closing information update. Forgive me but I have a lot of catch up to play and need to disappear now for the remainder of the day behind the Galaxy's curtain. Thanks all again for the patience and responses and our apologies again for any frustration and inconvenience caused o7
Click to expand...

Thanks for keeping the community updated Sally, hope the cause has been identified & rectified too :)
 

GanYmeD

GanYmeD
I have heard rumors that thargoids have released a electric pinch to break down the Frontier servers.
Therfore the hamsters are running in the other direction now 🙃
 
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AnvadicA

A
sallymorganmoore said:
Hellooo again. So sorry you're still experiencing this. I noted it from before along with another Commander.
I've escalated the issue again directly on this side, but would you mind submitting a unique CS ticket at this link please? https://customersupport.frontier.co.uk/hc/en-us/requests/new?ticket_form_id=360000808700
Click to expand...
Dear Sally, I submitted the ticked per your request and hope someone will respond in 48 hours
I trully believe your tech team will resolve it.
Thanks in advance
 
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