refunds

I have spent so many hours in this game, and now my old zoos are unplayable becayse of the guests' need for shopping. Almost every large zoo I've been in managed with only 1 or 2 food areas, and 4-5 bathrooms. When I've been to huge zoos, they had maybe 4 food areas. The game, however requires...

I understand that every once and a while zoos will give out refunds but let's be honest. Just because you didn't see the animal you want doesn't mean you get a refund. If I want to a zoo and complained about there not being a bengal tiger and asked for a refund they would laugh at my face. Also...

I am HAEMORRHAGING money through refunds. I thought with the update I could see the problem and maybe see where this is occurring but all my refunds are "unspecified" which doesn't help me. Does anyone know what this means? Also my animals are escaping inside the pens and still glitching to...

With the new patch my franchise Zoo is no longer working at all. I loose massive amounts of money do to refunds + Guest happiness seems to drop way too fast. (i have everything researched and 5-stars in education) Also food is way too expensive for some animals. My Orangutans cost 40k per year...