Read First 23/04/15 - 10. 45am BST - Service status update

Edward Lewis

Edward Lewis
UPDATE - this is now resolved. Thanks guys!

Hi everyone,

Our data-center provider are currently having network issues which is causing intermittent issues with our game services. Hopefully they will have this resolved as soon as possible. The status page will be updated when they have resolved the issue.

https://www.elitedangerous.com/en/status

Thanks,

Ed
 
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c64orinoco

c64orinoco
The effect here in Australia is results for Discovery Scanner pulses and object scans being delayed by about 10 - 30 seconds, if that is any help with diagnosis.
 
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Fettator

Fettator
Edward Lewis said:
Hi everyone,

Our data-center provider are currently having network issues which is causing intermittent issues with our game services. Hopefully they will have this resolved as soon as possible. The status page will be updated when they have resolved the issue.

https://www.elitedangerous.com/en/status

Thanks,

Ed
Click to expand...

posting this in (now the middle of) the general discussion? why not in news section and/or in bugs and/or on top at least?
 

Deleted member 38366

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Harbinger

Volunteer Moderator
Harbinger
Edward Lewis said:
Our data-center provider are currently having network issues which is causing intermittent issues with our game services. Hopefully they will have this resolved as soon as possible.
Click to expand...

It might be advisable to change the status page to display this message rather than information about the Server side update from the other day. Just having an "Issues Detected" message with no clarification on what the issues are is not particularly helpful to people viewing the server status page.
 
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ape808

ape808
Edward Lewis said:
This is now resolved. Thanks guys!
Click to expand...

Cheers for the update, Ed!

IMO the short server status text should really be mirrored on the launcher, with a link to the detailed status page. It could help avoid a flood of new threads or support tickets if the servers have issues :)
 
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Kzak

Kzak
Agreed, a simple Server: OK (green color) or DOWN (red) could go a ways towards informing people what's going on.
 
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